BookmarkSubscribeRSS Feed
Viraaj
Calcite | Level 5

After SAS server 9.4 M3 to M5 maintenance update and also client laptop updated to Windows 10 OS, we are facing connection and performance issues between SAS server with SA EG7.15v client. sometimes SAS EG was not responding. 

 

If anyone of you knows the solution please share with me.

 

Thank you,

Anil

1 REPLY 1
CaseySmith
SAS Employee

Hi @Viraaj,

 

The first thing I would check is the network latency between the client machine (where EG is running) and the server machine (where the SAS server is running).  If those two are geographically distant or in an otherwise high network latency environment, you can experience sluggish performance.  For environments such as this, we typically recommend presentation virtualization, such as Citrix, as a way to reduce the latency between the client and server.

 

The second thing I would check is your SAS Workspace server logs to see if the server itself is sluggish.

 

Otherwise, I suggest contacting SAS Technical Support.

 

Casey


Register today and join us virtually on June 16!
sasglobalforum.com | #SASGF

View now: on-demand content for SAS users

SAS Innovate 2025: Save the Date

 SAS Innovate 2025 is scheduled for May 6-9 in Orlando, FL. Sign up to be first to learn about the agenda and registration!

Save the date!

SAS Enterprise Guide vs. SAS Studio

What’s the difference between SAS Enterprise Guide and SAS Studio? How are they similar? Just ask SAS’ Danny Modlin.

Find more tutorials on the SAS Users YouTube channel.

SAS Training: Just a Click Away

 Ready to level-up your skills? Choose your own adventure.

Browse our catalog!

Discussion stats
  • 1 reply
  • 1026 views
  • 0 likes
  • 2 in conversation