New installation of Dataflux 2.8 - folder content missing

[beamer108]

I have recently installed DF 2.8 on another users machine and they are unable to see the contents of the folders within our dev repository. He has access to the sharedrive within windows explorer and can see the folders and contents there - but when in DF the folders do not exist. Any ideas?

[audrey]

Hi,

I am assuming they see the repository itself in the Folders riser, right?

Then, when they unfold it, do they see any folder? Do they see any jobs, or none? What type of jobs are stored in the reposiroty: profile jobs, data jobs, process jobs?

Thanks,
Audrey

[beamer108]

Yes they can see the repository and when they expand it they see what I am thinking is just the default folders created during the install. Our folders are located within batch_jobs folders and he is unable to expand that folder to see contents within. We store process jobs, data jobs, tasks and rules within our repository folder.

[audrey]

Can you show what it looks like from a working environment?

Can you also show the Administration > Repository definition for both?

[beamer108]

Sure - so this is what it should look like when expanding batch_jobs folder:

Here is the admin->repository for the set up that is working correctly:

and here is the admin -> repos for the set up that is not working correctly:

[audrey · Accepted solution]

There are 2 things I can think of: permissions and mapping of the Z: drive.

If none of this helps, I'd suggest to open a Tech Suppor track providing these screenshots and the platfom logs from both environments.

Audrey

[beamer108]

Thank you Audrey for looking into it with me.