SAS Studio Connection Issues

[SAS_1001]

I'm SAS Admin and facing couple of issues from users:

a. When SAS Studio nothing happens ?  What shall we do on the user side to make sure when they launch SAS Studio URL, SAS Studio screen shows up ?

b. When user is working in SAS Studio and it goes into inactive mode, it doesn't login back despite numerous attemps ?  What's the underlying issue ?

c. Unable to connect to the current workspace server.  Select a different workspace Server

Thanks in advance !

[BeverlyBrown]

Hi @SAS_1001, so sorry you had all that trouble! Did this resolve? If not, I have some new info that may help. Please see the comment by @AmyP_sas under https://communities.sas.com/t5/SAS-Analytics-U/Service-Temporarily-Unavailable-Error-503-an-update-f... for details.

[bkumar]

Did you find resolution for this ERROR , I am facing the same issue. if you can please let me know how you resolved this issue

[BeverlyBrown]

Hi @bkumar To get a fast answer, please post a new message on the SAS Studio Community: https://communities.sas.com/t5/SAS-Studio/bd-p/sas_studio  If you do, more SAS experts will see it and have an opportunity to respond. This article shows you how to write a question so that it gets the fastest-possible reply: https://communities.sas.com/t5/Getting-Started/How-to-get-fast-helpful-answers/ta-p/226133