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Starting with the release for October 08, 2025, SAS Customer Intelligence 360 includes updates to the Unified Data Model (UDM) and Common Data Model (CDM) for schema 19.

 

Schema 19 contains enhancements to support these features:

  • UDM tables now indicate which columns are the primary key or part of a table's composite key.
  • Journey tables include new columns for contextual identity information.
  • Impression tables and SMS tables include journey information.
  • Usage tables include information about the number of customer profiles that were processed for each license.
  • A new metadata table for audiences is added to the UDM and CDM.

 

Updates to the UDM

 

New Table

The MD_AUDIENCE_X_SEGMENT table contains information that connects audiences with the related segments.

 

Updates to Tables

These are updates to the existing tables in the UDM:

 

Table

Updates

DAILY_USAGE

MONTHLY_USAGE

The customer_profiles_processed_str is added.

IMPRESSION_DELIVERED

SMS_MESSAGE_CLICKED

SMS_MESSAGE_DELIVERED

SMS_MESSAGE_FAILED

SMS_MESSAGE_REPLY

SMS_MESSAGE_SEND

SMS_OPTOUT

SMS_OPTOUT_DETAILS

These columns are added:

  • journey_id
  • journey_occurrence_id

JOURNEY_ENTRY

JOURNEY_EXIT

JOURNEY_HOLDOUT

JOURNEY_NODE_ENTRY

JOURNEY_SUCCESS

JOURNEY_SUPPRESSION

These columns are added:

  • context_type_nm
  • context_val

MEDIA_ACTIVITY_DETAILS

MEDIA_DETAILS_EXT

SEARCH_RESULTS_EXT

The event_id column is added.

NOTIFICATION_TARGETING_REQUEST

The task_id column is added.

AB_TEST_PATH_ASSIGNMENT

ACTIVITY_CONVERSION

ACTIVITY_FLOW_IN

ACTIVITY_START

ADVERTISING_CONTACT

AUDIENCE_MEMBERSHIP_CHANGE

BUSINESS_PROCESS_DETAILS

CART_ACTIVITY_DETAILS

CONVERSION_MILESTONE

CUSTOM_EVENTS

DATA_VIEW_DETAILS

DIRECT_CONTACT

DOCUMENT_DETAILS

EMAIL_CLICK

EMAIL_COMPLAINT

EMAIL_OPEN

EMAIL_OPTOUT

EMAIL_REPLY

EMAIL_SEND

EMAIL_VIEW

EXTERNAL_EVENT

FORM_DETAILS

IMPRESSION_DELIVERED

IMPRESSION_SPOT_VIEWABLE

IN_APP_FAILED

IN_APP_MESSAGE

IN_APP_SEND

IN_APP_TARGETING_REQUEST

JOURNEY_ENTRY

JOURNEY_EXIT

JOURNEY_HOLDOUT

JOURNEY_NODE_ENTRY

JOURNEY_SUCCESS

JOURNEY_SUPPRESSION

MD_ACTIVITY

MD_CREATIVE

MD_EVENT

MD_MESSAGE

MD_SEGMENT_MAP

MD_SEGMENT_TEST

MD_SPOT

MD_TASK

MEDIA_DETAILS

MEDIA_DETAILS_EXT

MOBILE_FOCUS_DEFOCUS

MOBILE_SPOTS

NOTIFICATION_FAILED

NOTIFICATION_OPENED

NOTIFICATION_SEND

NOTIFICATION_TARGETING_REQUEST

OUTBOUND_SYSTEM

ORDER_DETAILS

ORDER_SUMMARY

PAGE_ERRORS

PRODUCT_VIEWS

PROMOTION_DISPLAYED

PROMOTION_USED

SEARCH_RESULTS

SEARCH_RESULTS_EXT

SMS_MESSAGE_CLICKED

SMS_MESSAGE_DELIVERED

SMS_MESSAGE_FAILED

SMS_MESSAGE_REPLY

SMS_MESSAGE_SEND

SMS_OPTOUT

SMS_OPTOUT_DETAILS

SPOT_CLICKED

SPOT_REQUESTED

 

 

Primary key or composite key information is added.

 

When the column is a primary key or part of the table's composite key, that information is conveyed in these ways:

 

  • In the JSON schema, the primary_key attribute is set to true.
  • In the Help Center, the following icon is displayed next to the column's name: Will_F_SAS_0-1759927356141.png

 

Updates to the CDM

 

New Table

The CDM_AUDIENCE_X_SEGMENT table contains metadata about published audiences and the related segments.

 

 

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SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

 

Leader Spring 2026.png

Want to review SAS CI360? G2 is offering a gift card or charitable donation for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

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