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HULK
Obsidian | Level 7

HI!

Customer has the following problem:

They use SAS Digital Marketing Studio to work with broadcasts. They make the html content on the editor and then they copy-paste this content in the corresponding broadcast in the SAS DM Studio. This approach works.

But after a while this broadcast stops working. When trying to view the content of this broadcast see that the html-template is empty.

What is the reason of this problem? Why html-conten text is suddenly missing?

1 REPLY 1
BeverlyBrown
Community Manager

Hi @HULK, without knowing the details of this implementation, I'll suggest having a look at this documentation: http://support.sas.com/kb/55/223.html  Also consider opening a track with Technical Support. Here are all the ways to contact Tech Support: http://support.sas.com/techsup/contact/index.html

 

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