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HULK
Obsidian | Level 7

HI!

Customer has the following problem:

They use SAS Digital Marketing Studio to work with broadcasts. They make the html content on the editor and then they copy-paste this content in the corresponding broadcast in the SAS DM Studio. This approach works.

But after a while this broadcast stops working. When trying to view the content of this broadcast see that the html-template is empty.

What is the reason of this problem? Why html-conten text is suddenly missing?

1 REPLY 1
BeverlyBrown
Amethyst | Level 16

Hi @HULK, without knowing the details of this implementation, I'll suggest having a look at this documentation: http://support.sas.com/kb/55/223.html  Also consider opening a track with Technical Support. Here are all the ways to contact Tech Support: http://support.sas.com/techsup/contact/index.html

 

Learn from the Experts! Check out the huge catalog of free sessions in the Ask the Expert webinar series.

 

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Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

 

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Want to review SAS CI360? G2 is offering a gift card or charitable donation to One Tree Planted for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

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