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HeidiDT
Quartz | Level 8

Hi All

I am trying to move a response channel code from one response definition to another by deleting it from the one and adding it to the other. It adds perfectly, but does not get deleted from the first one! Has anyone experienced this before and how did you get around it?

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BeverlyBrown
Amethyst | Level 16

Hi @HeidiDT, your best best for this issue (if you haven't done this already) is to open a track with Technical Support. For information on other ways to contact Tech Support, refer to: http://support.sas.com/techsup/contact/index.html Hope you'll post back here what you learn!

 

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Want to review SAS Customer Intelligence 360? Gartner and G2 are offering a gift card or charitable donation for each accepted review. Use this link for G2 to opt out of receiving anything of value for your review.

 

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SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

Assess your marketing efforts with a free tool

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

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