Hi @shrutiravi
The answer you're looking for is part of the SAS® Marketing Automation 5.4 Administrator’s Guide documentation, available from the SAS® Customer Intelligence page (if you need the user/password to access the documentation, please contact your SAS Technical Support).
Starting page 197 of the documentation, you'll find details about Backing Up and Restoring Data.
This is what you can find from that chapter.
Hope that helps.
Cheers,
Damo