Programming 2: EPG2V2 Folder is missing in SAS Virtual Lab

[mfr]

Hello 

I wanted to start the courses of Programming 2: Data Manipulation Techniques and as in Programming 1: Essentials, I planned to use the SAS Virtual Lab to access the course files. When opening the instructions to use the Virtual Lab (screenshot below), it simply says that the EPG2V2 folder is already present and we just should open the Lab. This worked perfectly fine for me with the Programming 1 files (EPG1V2) - they were already there when I logged in for the first time. The EPG2V2 folder is missing though. Could you please assist on this? 

Thank you very much and kind regards

[Cynthia_sas]

Hi:
  One easy thing to try is to click the Refresh Your Data button that you should see on the right side of your screen inside the class on the Lessons page, as shown below:

  You'll need to exit out of the class and log out of the Citrix Receiver window before you click the Refresh Your Data button. That should re-populate the folders on the S: drive.

 If that doesn't solve your issue, then we will need more information. We need to look up your e-learning and Virtual Lab accounts by email address, not by Forum nickname.  Please send mail to elearn@sas.com  with your information (name, email, browser used) and a screen shot of your browser that shows the Virtual Lab S: drive without any class folder. When I log onto the Programming 2 Virtual Lab, this is what my Virtual Lab looks like:

  When you send your screen shot, please make sure your S:\workshop folder is expanded so that we can see there is not any EPG2V2 folder under that location.

Thanks, in advance,

Cynthia