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SAS Forum Nordics 2020: Improving Mean Time to Resolution and Root Cause Analysis using Boemska ESM
SAS Employee

Presentation by: Christopher Blake, Boemska

November 17, 2020



We do not want them to, but things do go wrong with our SAS platforms. Being able to quickly identify what went wrong, when it happened, and why it happened is critical in maintaining strong relationships with colleagues and clients. In this presentation, we will see some examples of how Boemska’s ESM helps SAS Administrators to get to the root cause of problems fast.


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