Need help with the SAS badge

[dpaul2]

On the left hand side I do not see the claim your badge option anymore please help ?

[Cynthia_sas]

Hi:

  The usual reason for not seeing the claim this badge link when you open a course happens when a student might accidentally start one of the free trial packages.  One side effect of many free trials is that they disable the badge feature. The goal of a free trial is for the student to preview the material prior to making a purchase decision and so a free trial activation can turn off the badge feature. For example, you might have started Stat 1 from the link that is for the stand-alone free class and as long as that was the only activation, the badge would always be there. However, if you accidentally activate one of the free trial packages that also includes Stat 1 as one  of  the classes, then the free trial has badges turned off and that second activation would override the badge feature in the first activation. As soon as the free trial expires, the badge feature should reappear. There are a few other odd circumstances that could turn off the badge feature. If you need to get the badge feature back sooner, rather than wait for the free trial to end, you can always send mail to elearn@sas.com and ask to have your account adjusted to expire the free trial early. When you send your mail, be  sure to let them know all the possible email addresses that you might have used to start training. Sometimes people write with their GMAIL or OUTLOOK emails but take classes under a work or school email. 

Cynthia