Hi:
It sounds like you are working in a class. If it is a SAS Institute written class then please send mail to elearn@sas.com and, if possible also send the following information:
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Student name:
Student email:
Title of Class:
Lesson title:
Demo or practice title:
Step in the process where you encountered issues:
Screen shot of issue -- please show the entire screen, so we can see the URL at the top of the screen, along with the error message or problem showing on the screen.
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Please send this information to elearn@sas.com . We need to have the email you're using for the class. So, for example, if you have a GMAIL and a University email and you are taking the class under the University email, please send us the actual email you're using for the class. We have different versions of classes and we need your email to look up which version you're accessing.
With this information, we can ask the course instructors to review your issue and make suggestions. If you are following instructions written by your professor and you're having problems, then you need to ask your professor or teaching assistant for help.
Cynthia