sas-run-tool: Service executor failed to execute successfully: exit status 1

[drhorg]

We have installed Viya 4 Kubernetes, and deployed OpenSearch Dashboards for logging . I see the error

Logsource: sas-run-tool 

message : Tool executor failed starting service: exit status 1

Level : Error 

then right after

Level : Fatal 

Logsource: sas-run-tool 

message : Service executor failed to execute successfully: exit status 1

Level : Fatal 

Did it happen in your environment and you know what this is? I googled but did not find much for this error. 

Thanks a lot,

[gwootton]

What is the name of the pod that is throwing these messages?

[drhorg]

Hi @gwootton , sorry for delay, missed your reply. 

kube.pod - sas-backup-purge-job

level -fatal

kube.container - sas-backup-purge-job

kube.annotations.sas_com/component-name

sas-backup-job

Please let me know if any other info needed. 

thank you!

[gwootton · Accepted solution]

The sas-backup-purge-job I think runs daily and removes old backups, this message suggests one such execution of a job failed. If you look at your job history do you see these show as completed?
kubectl -n namespace get jobs -l app.kubernetes.io/name=sas-backup-purge-job

[drhorg]

Hi @gwootton , yes the purge failed multiple times. Sorry by mistake I accepted my reply as solution instead of your reply. I fixed this now.

thank you for your help!