When installer ID is not available, could another admin ID do a product add? (WIN X64 )

[shoin]

SAS 9.4 TS1M4 on win x64 2012 R2 std server OA Stack.

Someone who left the org did an install under their own admin level ID.  There is a need to add a module.  That credential initially used is not available.  Can another admin level ID do the module add?  Options?

[CarmineVerrell · Accepted solution]

In a windows environment, you don't need to utilize the original install id used to install SAS. An admin account will work fine. In a unix environment this is different.

Please be sure to back up your environment completely and also backup the Lev1 Directory before doing a major change.

Also be sure to get specific details with sas tech support on what documentation you should use to add software.

[SASKiwi]

You should consider creating an official SAS install service account that is not personally allocated to avoid such problems in the future.