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clbroyles55
Calcite | Level 5

We recently migrated to a Windows 2016 server, and now many of our reports are failing with the following error:  ERROR: Unable to attach current thread.
ERROR: Unable to load the Java Virtual Machine. Please see the installation instructions or system administrator.

 

I've run some of the suggestions on similar problems, but I'm not finding a solution for Windows 2016.  The proc javainfo does not run correctly.  The jreoptions output follows.  I did check and the jvm.dll path is correct.

 

SAS (r) Proprietary Software Release 9.4 TS1M6

JREOPTIONS=( -DPFS_TEMPLATE=d:\SASHome\x86\SASFoundation\9.4\tkjava\sasmisc\qrpfstpt.xml
-Djava.class.path=d:\SASHome\SASVER~1\eclipse\plugins\SASLAU~1.JAR
-Djava.security.auth.login.config=d:\SASHome\x86\SASFoundation\9.4\tkjava\sasmisc\sas.login.config
-Djava.security.policy=d:\SASHome\x86\SASFoundation\9.4\tkjava\sasmisc\sas.policy
-Djava.system.class.loader=com.sas.app.AppClassLoader
-Dlog4j.configuration=file:/D:/SASHome/x86/SASFoundation/9.4/tkjava/sasmisc/sas.log4j.properties
-Dsas.app.class.path=d:\SASHome\SASVER~1\eclipse\plugins\tkjava.jar
-Dsas.ext.config=d:\SASHome\x86\SASFoundation\9.4\tkjava\sasmisc\sas.java.ext.config
-Dsas.jre.libjvm=C:\Program Files (x86)\Java\jre1.8.0_251\bin\client\jvm.dll
-Dtkj.app.launch.config=d:\SASHome\SASVER~1\picklist -Xms128m -Xmx128m )
Specifies the Java Runtime Environment options for SAS.

 

3 REPLIES 3
Sajid01
Meteorite | Level 14

Migration to Windows 2016 should not be the cause.
Try manually stopping SAS and reboot the server machine.

SAS should start on its own.
Have a look at the logs .

clbroyles55
Calcite | Level 5
I tried booting the server, and it didn't solve the problem.
Sajid01
Meteorite | Level 14

Sorry to hear that.
In your situation I would seek help from SAS Tech Support.
Suggest the same.

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