URGENT : SAS METADATA CONFIGURATION SERVER FAILED TO BUILD

[Achraf_Ougdal]

Hi Everyone,

i would like to install SAS 9.4 M8 on Windows Server 2019.

Installation was finished without any issues.

BUT configuration failed on the Metadata Server Step. The wizzard was not able to start the metadata server , and i am getting the following error message :

BUILD FAILED
C:\Program Files\SASHome\SASFoundation\9.4\core\sasmisc\sasconf\metadatasrv\config\metadatasrv_config.xml:959: The following error occurred while executing this line:
C:\Program Files\SASHome\SASFoundation\9.4\core\sasmisc\sasconf\metadatasrv\config\metadatasrv_config.xml:3037: The following error occurred while executing this line:
C:\Program Files\SASHome\SASDeploymentManager\9.4\products\cfgwizard__94596__prt__xx__sp0__1\Utilities\configuration_scripts.xml:178: rc:8 output:after 1094ms, checkpoint 0 wait hint = 80000ms
after 9109ms, checkpoint 0 wait hint = 80000ms
after 17125ms, checkpoint 0 wait hint = 80000ms
after 25140ms, checkpoint 0 wait hint = 0ms
unexpected service status SERVICE_STOPPED

I checked all system requirements and they're all good

I would appreciate it if you can help

Thank you

[carl_sommer · Accepted solution]

For issues like this, please open a track with SAS Technical Support.

[ronf_sas]

For more clues, check the metadata server log at <sas-config-dir>\Lev1\SASMeta\MetadataServer\Logs

[Achraf_Ougdal]

I did and this is what I found on one of the lines :

internal error: class id a1 has been assigned to more than one class.

I tried to look for it but I couldn't find anything on the internet. Can you please tell me what does that mean ?

Thank you

[ronf_sas]

That's not enough information.  Send the configuration and metadata server logs to SAS Technical Support.

[AMSAS]

As others have recommended, please open a TS track for this question.

Please include the following:
- SAS Version you are running (the following code will report SAS version information)
%put &sysvlong ;
%put &sysscpl ;
%put &syssite ;
- Registry Report (*.txt files) for each server, please clearly name the report files to reflect the server it was executed on.
- Detailed description of the issue you are encountering
- Any supporting log files containing errors