Two version of Guide installed on same Machine (Guide 4.3 and Guide 7.1)

[AkshayKaru]

Dear Sir/Madame,

We are experiencing issues on PC where two different version of SAS Guide has been installed:

After installation of the version 7.1 we are getting the error below when we are trying to connect to the server.

Can you please advise if we have a solution for this problem?

Connection failed

------------------------------ Début des informations techniques------------------------------

SAS.EG.SDS.Metadata.MetadataException: Connection failed ---> System.Runtime.InteropServices.COMException (0x800407DE): There was an error loading an encryption algorithm manager. Please check your SAS installation.
à SASObjectManager.ObjectFactoryMulti2Class.CreateObjectByServer(String Name, Boolean synchronous, ServerDef pIServerDef, String LoginName, String Password)
à SAS.EG.SDS.Metadata.OMSProvider.Connect()
--- Fin de la trace de la pile d'exception interne ---
à SAS.EG.SDS.Metadata.OMSProvider.Connect()
à SAS.EG.SDS.Metadata.MetadataManagerV2.SAS.EG.SDS.Metadata.IMetadataConfiguration.set_ActiveProvider(Provider value)
à SAS.EG.SDS.Dialogs.ProviderConnectDlg.Connect(Object sender, DoWorkEventArgs e)
à System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
à System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

------------------------------ Fin des informations techniques------------------------------

Thanks and Best Regards,

Akshay

[Kurt_Bremser]

The simplest solution is to clean out anything SAS from the PC and re-install 7.1.

Otherwise, you should get in touch with SAS Technical Support.

[SimonDawson]

We'd likely suggest exactly what you've mentioned @Kurt_Bremser. It's got a very well understood amount of time you need to invest to resolve the problem. Finding what broke this system could be a significantly bigger time investment.