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S_S
Obsidian | Level 7 S_S
Obsidian | Level 7

Hi,

 

After deploying SAS Viya 3.4 and reset the password for sasboot, I encountered the following error:

 

The application is not authorized to use SAS Logon Manager.

 

I would appreciate any pointer or advice on how to resolve this issue.

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
PaulHomes
Rhodochrosite | Level 12

Have you noticed that your hostname doesn’t match what’s in the certificate? i.e. sasviyaV34 vs sasviya34 The hostname has an extra V.

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6 REPLIES 6
JuanS_OCS
Amethyst | Level 16

Hello @S_S,

 

what application do you try to access? SASHome? SASEnvironmentManager?

 

I suggest to give a look to the logs of saslogon-default micro-service, it will most probably provide more details.

S_S
Obsidian | Level 7 S_S
Obsidian | Level 7

I just deployed SAS Viya 3.4. I have only managed to reset the password for sasboot and after that it return me the error.

 

The log file output as follow:

 

2018-11-19 16:07:45.306 ERROR 14786 --- [n Asynchronous5] c.s.c.bootstrap.ConfigurationLoader      : service [d710504ae02a058e] [CONFIGURATION_BOOTSTRAP_RESTCLIENT_EXCEPTION] POST encountered an exception attempting to invoke the [HTTPMethod=com.sas.configuration.bootstrap.ConfigurationLoader@6f8ac8d5][endPoint=/configuration/definitions]
2018-11-19 16:07:47.126  WARN 14786 --- [n Asynchronous2] c.s.a.bootstrap.RemoteRuleLoader         : service [736bb64ec4def0a8] [RETRIEVAL_EXCEPTION] An exception occurred while retrieving the existing rules: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "/authorization/rules": Certificate for <SASVIYAV34.ndblab.local> doesn't match any of the subject alternative names: [SASVIYA34, SASVIYA34.ndblab.local, SASVIYA34, SASVIYA34, *.SASVIYA34.ndblab.local, *.SASVIYA34, *.SASVIYA34, localhost, 127.0.0.1, 0:0:0:0:0:0:0:1, 192.168.7.89, fe80:0:0:0:ad1e:5c43:1ea2:61fd, 192.168.122.1]; nested exception is javax.net.ssl.SSLPeerUnverifiedException: Certificate for <SASVIYAV34.ndblab.local> doesn't match any of the subject alternative names: [SASVIYA34, SASVIYA34.ndblab.local, SASVIYA34, SASVIYA34, *.SASVIYA34.ndblab.local, *.SASVIYA34, *.SASVIYA34, localhost, 127.0.0.1, 0:0:0:0:0:0:0:1, 192.168.7.89, fe80:0:0:0:ad1e:5c43:1ea2:61fd, 192.168.122.1]
2018-11-19 16:08:15.317  INFO 14786 --- [n Asynchronous5] c.s.c.bootstrap.ConfigurationLoader      : service [1b5699768634e98d] [CONFIGURATION_BOOTSTRAP_OBTAINED_ACCESS_TOKEN] An access token has been obtained.

JuanS_OCS
Amethyst | Level 16

Hello @S_S,

 

I have a few questions and a few suggestions:

 

- is this a single server install?

- are you using the linux default SSL certificate, or did you created one for the web server ?

 

In addition:

 

Ensure your short and FQDN are OK:
hostnamectl set-hostname short-name
hostnamectl set-hostname fullyquallified-name --static

 

update your /etc/hosts file to contain the line with actuals of (the order is important):
#<<IP ADDRESS>> <<FULLY.QUALLIFIED.DOMAIN.NAME>> <<SHORTNAME>>

 

Then, remove installation,

 

If you have one server deploymenr: edit your playbooks inventory.ini should contain a line like:
#deployTarget ansible_host=fully.quallified.domain.name
#and I would comment the localhost line out (#)

 

Then re-deploy.

PaulHomes
Rhodochrosite | Level 12

Have you noticed that your hostname doesn’t match what’s in the certificate? i.e. sasviyaV34 vs sasviya34 The hostname has an extra V.

S_S
Obsidian | Level 7 S_S
Obsidian | Level 7

Hi Paul,

 

Thank you very much.

 

 

davidvazqueztds
Calcite | Level 5
and how to solve it? I mean, what i should do to fix it?
I have the same error... but I don´t know how to fix it

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