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sathya66
Barite | Level 11

Hi ,

I am getting below ERROR when I tried to validate the connect server from SMC. is it encryption error?

 

sathya66_0-1737367644955.png

 

5 REPLIES 5
JuanS_OCS
Azurite | Level 17

Hi there,

 

do you have the server and client software at the same hotfixes level? It seems to me as it might be related.

 

Some side questions:

Have you tried the same but from the SMC on the server itself?

What SAS Version/Maintenance do you have and over what OS on the server & SMC client?

Have you changed anything in the metadata recently, e.g. the Option for Prompt User/Password Yes to No or the other way around?

If you have M8, mind the change in encryption management, since M8, SAS relies on the OS setup.

 

 

 

sathya66
Barite | Level 11

Sorry, I tried from SMC from server itself (not from the physical client SMC) . It is M8 

JuanS_OCS
Azurite | Level 17

Thanks. However perhaps we need more information. One liners don't help a lot.

 

An idea to get more information: extend the log information to debug or trace.

sathya66
Barite | Level 11

Dev and test is working without issues with the same SAS configuration and settings . Prod is the issue. something is not the same in Os level in prod. I will enable debugging and see what is wrong.

JuanS_OCS
Azurite | Level 17

Agreed. I would say this is an OS administration issue.

 
What changes happened? Recent patches/hotfixes? Update of packages (due to security or other reasons)?
Has OpenSSL changed in any way?
 
 
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