3 of our 100 users are experiencing the following error, 1 is able to hit close and access reports as normal, however 2 are not able to access SAS Viya at all. Any advice?
The error when attempting to login into SAS Viya is:
"SAS Report Viewer - An unexpected service error was encountered while attempting to fulfill the request"
We have suggested reboot and clearing of browser cache to these user to no avail.