SAS Viya 3.5 Identities Service - LDAP port 636 gives Unprocessed Continuation Reference(s)

[bheinsius]

Hi,

For a Viya 3.5 deployment on Windows I configured the Identities Service LDAP connection to use port 636 (ldaps). It doesn't work, the identities log shows:

Unprocessed Continuation Reference(s); remaining name 'DC=example,DC=org'

On the internet I find that the solution to this problem is to use port 3269 instead. I did that for other deployments and it usually works, except that this specific customer doesn't expose port 3269. Is there a way to get this to work with port 636?

- Bart

[gwootton · Accepted solution]

This SAS Note discusses other options, like the "follow referrals" setting:

Problem Note 61467: SAS® Identities service returns the "...Unprocessed Continuation Reference..." message
https://support.sas.com/kb/61/467.html

[bheinsius]

Thanks, both the followRefrerrals option as narrowing the baseDN fix the problem for me.