2019-10-09 13:17:48.159 WARN 61420 --- [n Asynchronous2] c.s.a.bootstrap.RemoteRuleLoader : service [20dc3070e5e72ab4] [RETRIEVAL_EXCEPTION] An exception occurred while retrieving the existing rules: org.springframework.web.client.HttpClientErrorException$Unauthorized: 401
2019-10-09 13:17:48.284 INFO 61420 --- [n Asynchronous5] c.s.c.bootstrap.ConfigurationLoader : service [5966d32aa2c08e33] [CONFIGURATION_BOOTSTRAP_OBTAINED_ACCESS_TOKEN] An access token has been obtained.
We have followed the steps for “Configure Kerberos for SAS Logon Manager and Configure User Delegation for Google Chrome” and edited the sas.logon.kerberos and SAS Logon Manager in SAS VIYA->All Definition
It is best to open a Technical Support track for this issue as we may have to look at the complete SAS Logon log and also network trace/screenshots to see what the exact errors are. We may also have to enable additional debugging