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Achraf_Ougdal
Obsidian | Level 7

Hello,

 

I recently installed and configured SAS Visual Analytics on my windows Machine. but when I try to start the LASR Servers it fails with the following Error : User "SAS Administrator" could not connect to server "SASApp - Logical Workspace Server". No valid identity was found for authentication domain "DefaultAuth".

 

I looked up on the internet and found out that it's because the user I was using was  sasadm and it needs a user with a OS Account. I Created a user with an OS account and gave it all the administration roles. What I noticed is that when I log on to the Visual Analytics Hub with the new user, it shows the new user on top right corner. but when I switch to the Visual Analytics Administration, it switches back to the  sasadm account I don't know why.

 

Also, in the Environment Manager, in the "Currently Down" Resource Tab, I find 2 services : 

currently Down.png

I checked for the Workspace Server Service in the services windows and it's running.

 

Can Anyone help, Please ?

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Accepted Solutions
gwootton
SAS Super FREQ
This is probably a caching issue, try with your browser in private browsing mode.

As far as those services being down, that is not necessarily an issue. They won't show as up unless they are used.
--
Greg Wootton | Principal Systems Technical Support Engineer

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2 REPLIES 2
gwootton
SAS Super FREQ
This is probably a caching issue, try with your browser in private browsing mode.

As far as those services being down, that is not necessarily an issue. They won't show as up unless they are used.
--
Greg Wootton | Principal Systems Technical Support Engineer
Achraf_Ougdal
Obsidian | Level 7

Yes indeed, it was a cashing issue I left it for a while untill the session closed and retried. now it works perfectly.

 

Thank you so much for you help.

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