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sasjradmin
Fluorite | Level 6

Hey SAS Admins,

 

Our SAS9.4 M8 on Linux crashed due to a storage device failure. We had to switch to a new computer, but it's running extremely slow sometimes. Can anyone help with ideas on how to investigate and fix this? Thanks!

6 REPLIES 6
SASKiwi
PROC Star

I would advise you to open a Tech Support track so that they can diagnose where your bottlenecks are by analysing server logs and then recommend solutions.

 

Do you use SAS Environment Manager? Looking at the server dashboards will provide evidence indicating if  the SAS servers are CPU or memory constrained.

AhmedAl_Attar
Rhodochrosite | Level 12

Hi @sasjradmin 

 

Have a look at this link https://sas.service-now.com/csm?id=kb_article_view&sysparm_article=KB0036628

for possible papers that could help with your issue or at least investigate/monitor server performance.

 

Hope this helps,

Ahmed

sasjradmin
Fluorite | Level 6
Thanks, Ahmed, for your input it really helped us for some directions to look at.
Sajid01
Meteorite | Level 14

Hello @sasjradmin 
Please make sure that the locations where your sas jobs read from and write to (for example SASWORK,data etc) are local to the new computer.
If these are remote/networked locations that may contribute to slowness.

sasjradmin
Fluorite | Level 6

Hi Sajid01 - we have a look, and analyse will revert back.

Thanks!

sasjradmin
Fluorite | Level 6
All the mounts are local.

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