I am trying to install SAS Management console Client , but getting error while selecting the SID file. the error is Tech Support number value doesnt matches.
Are you using a renewal license or the one coming with your own depot? Does your depot include several software orders?
Please try to align support id of the order you use, and the support id of the license. In case you cannot manage to do it and still have problems, please contact your SAS Technical Support team, they will be able to solve your question so you can move forward.
Hope it helps.
Yes my order contains multiple products, but even now after installaing SAS MC, I am not able to check a relevant entry for SAS MC in my SID file , possibly it is packed in with some other product .
Also, I am not sure why deployment manager is asking for a SID for a Client Installation.
SAS Management Console does not require a license per-se, therefore you won't find any entry in the SID file.
But the deployment requires a valid license anyways. The reason probably would be Integration Technologies, but I think I am probably not the most suitable person to answer that question. I would definetely ask this question to your SAS representative or SAS technical support.
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