No ids found for LabelPath while creating STR on ECM 6.3

[rajdeep]

Hi Team,

I am also getting an error in ECM UI while creating a STR report.

ERROR:

SASEntCaseManagement 19Aug21 07:37:53 ERROR com.sas.solutions.casemgmt.service.WorkflowServiceImpl -
No ids found for LabelPath: def:/RR_FTC_STR_Default_Workflow_v2
No ids found for LabelPath: def:/RR_FTC_STR_Default_Workflow_v2

SASEntCaseManagement 19Aug21 07:37:53 ERROR com.sas.solutions.casemgmt.web.action.ExceptionHandler - An error occurred in the system. Current user: "SAS First User". URL: "/SASEntCaseManagement/Report.do".
SASEntCaseManagement 19Aug21 07:37:53 ERROR com.sas.solutions.casemgmt.web.action.ExceptionHandler -
java.lang.RuntimeException: com.sas.workflow.framework.client.WorkflowServiceException: No ids found for LabelPath: def:/RR_FTC_STR_Default_Workflow_v2

Can anyone please help me to resolve this error? I really need your help on this.

I request you, please share the exact file name and location where I need to make changes in order to get rid of this error.

Thanks in advance.

@Mohamed-Salem

@SimonMcGrother 

[gwootton]

It seems to be saying that the workflow "RR_FTC_STR_Default_Workflow_v2" can't be found. Is this an active workflow?