Hi,
What is wrong with my deployment of SAS Viya 3.5 on RHEL 7.9? After successful deployment, I log in using sasboot but just loading for a long time and not entering SAS Environment Manager. Thank you.
-Rian
HAve you tried a different browser?
The SASBoot is temporary and has an expiration time. So the resetting of SASBoot might be expired . Please try again and try using a different browser too.
I am not sure what the problem is but why don't we try the simplest solution and work our way down.
Start by
1)Try a different browser.
then if that doesn't work
2) Check to see if all microservices are up and running
then if you don't see any issues here
3) Reset the boot password and reboot the entire system.
Hi @CarmineVerrell , this was a newly deployed SAS Viya and I just reset the sasboot password, I already reboot the system but still after login, it just loads for a long time, not entering the SAS Environment Manager. How can I check the microservices are up and running if from the initial stage, I cannot enter SAS Envinorment Manager using sasboot? I can only check this via:
sudo /etc/init.d/sas-viya-all-services status
And all are up and running.
Hi, here is the result of health check
[root@server bin]# ./sas-admin healthcheck system-health check-status complex --display-results Searching for services, applications, and infrastructure applications. [Validating Health] ............................................................................................................................................................. Services Endpoint Status HTTP Status Time of Call Duration Advanced Analytics Components service /analyticsComponents up 200 2021-05-13T10:32:27.334Z 9 Advanced Analytics Data Segmentation service /analyticsDataSegmentation up 200 2021-05-13T10:32:27.344Z 29 Analytics Events service /analyticsEvents up 200 2021-05-13T10:32:27.374Z 32 Advanced Analytics Flows service /analyticsFlows up 200 2021-05-13T10:32:27.406Z 8 Advanced Analytics Gateway service /analyticsGateway up 200 2021-05-13T10:32:27.415Z 65 Advanced Analytics Localization service /analyticsLocalization up 200 2021-05-13T10:32:27.481Z 12 Advanced Analytics Pipelines service /analyticsPipelines up 200 2021-05-13T10:32:27.493Z 25 Advanced Analytics Validation service /analyticsValidation up 200 2021-05-13T10:32:27.519Z 25 annotations /annotations up 200 2021-05-13T10:32:27.544Z 28 Application Registry service /appRegistry up 200 2021-05-13T10:32:27.572Z 39 Audit service /audit up 200 2021-05-13T10:32:27.611Z 33 Authorization service /authorization up 200 2021-05-13T10:32:27.645Z 7 backup-agent /backup-agent up 404 2021-05-13T10:32:27.652Z 10 Cache Locator service /cachelocator up 200 2021-05-13T10:32:27.663Z 8 Cache Server service /cacheserver up 200 2021-05-13T10:32:27.693Z 9 casAccessManagement /casAccessManagement up 200 2021-05-13T10:32:29.669Z 28 casFormats /casFormats up 200 2021-05-13T10:32:29.698Z 30 CAS Management service /casManagement up 200 2021-05-13T10:32:29.728Z 12 CAS Proxy service /casProxy up 200 2021-05-13T10:32:29.741Z 13 CAS Row Sets service /casRowSets up 200 2021-05-13T10:32:29.754Z 34 Catalog service /catalog up 200 2021-05-13T10:32:29.789Z 30 Categorization service /categorization up 200 2021-05-13T10:32:29.820Z 28 Category Execution Provider service /categoryExecutionProvider up 200 2021-05-13T10:32:29.848Z 25 Category Taxonomy service /categoryTaxonomy up 200 2021-05-13T10:32:29.873Z 23 codeDebugger /codeDebugger up 200 2021-05-13T10:32:29.896Z 9 Comments service /comments up 200 2021-05-13T10:32:29.906Z 36 compute /compute up 200 2021-05-13T10:32:29.942Z 27 Concepts Execution service /conceptExecutionProvider up 200 2021-05-13T10:32:29.970Z 27 Concepts Taxonomy service /conceptTaxonomy up 200 2021-05-13T10:32:29.997Z 17 Concepts Scoring service /concepts up 200 2021-05-13T10:32:30.015Z 20 Configuration service /configuration up 200 2021-05-13T10:32:30.035Z 72 credentials /credentials up 200 2021-05-13T10:32:30.108Z 34 Cross-domain Proxy service /crossdomainproxy up 400 2021-05-13T10:32:30.142Z 10 Data Agent Content service /dataAgentContent up 200 2021-05-13T10:32:30.152Z 26 Data Agent Management service /dataAgentManagement up 200 2021-05-13T10:32:30.179Z 21 Data Discovery service /dataDiscovery up 200 2021-05-13T10:32:30.200Z 62 Data Mining service /dataMining up 200 2021-05-13T10:32:30.263Z 979 Data Mining Models service /dataMiningModels up 200 2021-05-13T10:32:31.242Z 10 Data Mining Project Settings service /dataMiningProjectSettings up 200 2021-05-13T10:32:31.252Z 11 dataMiningResults /dataMiningResults up 200 2021-05-13T10:32:31.264Z 10 Data Mining Warehouse service /dataMiningWarehouse up 200 2021-05-13T10:32:31.275Z 9 Data Plans service /dataPlans up 200 2021-05-13T10:32:31.284Z 930 Profile Results service /dataProfiles up 200 2021-05-13T10:32:32.214Z 68 Data Quality service /dataQuality up 200 2021-05-13T10:32:32.283Z 38 Data Sources service /dataSources up 200 2021-05-13T10:32:32.322Z 14 Data Tables service /dataTables up 200 2021-05-13T10:32:32.337Z 20 Backup service /deploymentBackup up 200 2021-05-13T10:32:32.358Z 33 Device Management service /deviceManagement up 200 2021-05-13T10:32:32.392Z 36 Discovery Table Provider /discoveryTableProvider down 503 2021-05-13T10:32:32.428Z 162 Documents Management service /documents up 200 2021-05-13T10:32:32.590Z 9 Files service /files up 200 2021-05-13T10:32:32.600Z 10 Folders service /folders up 200 2021-05-13T10:32:32.611Z 50 Fonts service /fonts up 200 2021-05-13T10:32:32.662Z 36 Forecasting Comparison service /forecastingComparison up 200 2021-05-13T10:32:32.698Z 25 Forecasting Data Definition service /forecastingDataDefinition up 200 2021-05-13T10:32:32.723Z 9 Forecasting Events service /forecastingEvents up 200 2021-05-13T10:32:32.733Z 27 Forecasting Exploration service /forecastingExploration up 200 2021-05-13T10:32:32.760Z 20 Forecasting Filters service /forecastingFilters up 200 2021-05-13T10:32:32.781Z 450 Forecasting Gateway service /forecastingGateway up 200 2021-05-13T10:32:33.231Z 52 Forecasting Overrides service /forecastingOverrides up 200 2021-05-13T10:32:33.284Z 25 Forecasting Pipelines service /forecastingPipelines up 200 2021-05-13T10:32:33.310Z 19 Forecasting Strategies service /forecastingStrategies up 200 2021-05-13T10:32:33.329Z 22 Geo Enrichment service /geoEnrichment up 200 2021-05-13T10:32:33.352Z 28 Graph Template Service /graphTemplates up 200 2021-05-13T10:32:33.380Z 25 Identities service /identities up 200 2021-05-13T10:32:33.406Z 22 import9 /import9 up 200 2021-05-13T10:32:33.428Z 27 Job Flow Scheduling service /jobFlowScheduling up 200 2021-05-13T10:32:33.456Z 31 Launcher service /launcher up 200 2021-05-13T10:32:33.488Z 70 licenses /licenses up 200 2021-05-13T10:32:33.559Z 12 Links service /links up 200 2021-05-13T10:32:33.571Z 27 Mail service /mail up 200 2021-05-13T10:32:33.599Z 290 Maps service /maps up 200 2021-05-13T10:32:33.890Z 374 Micro Analytic Score service /microanalyticScore up 200 2021-05-13T10:32:34.264Z 35 Machine Learning Pipeline Automation /mlPipelineAutomation up 200 2021-05-13T10:32:34.300Z 31 Model Management service /modelManagement up 200 2021-05-13T10:32:34.332Z 33 Model Publish service /modelPublish up 200 2021-05-13T10:32:34.365Z 30 Model Repository service /modelRepository up 200 2021-05-13T10:32:34.395Z 31 monitoring /monitoring up 200 2021-05-13T10:32:34.427Z 12 Natural Language Generation service /naturalLanguageGeneration up 200 2021-05-13T10:32:34.439Z 33 Natural Language Understanding service /naturalLanguageUnderstanding up 200 2021-05-13T10:32:34.473Z 30 Notifications service /notifications up 200 2021-05-13T10:32:34.504Z 29 Parse Execution Provider service /parseExecutionProvider up 200 2021-05-13T10:32:34.533Z 29 Text Parsing service /parsing up 200 2021-05-13T10:32:34.563Z 18 Preferences service /preferences up 200 2021-05-13T10:32:34.665Z 16 Projects service /projects up 200 2021-05-13T10:32:34.682Z 34 Quality Knowledge Base Management service /qkbManagement up 200 2021-05-13T10:32:34.716Z 24 Relationships service /relationships up 200 2021-05-13T10:32:34.821Z 35 Report Alerts service /reportAlerts up 200 2021-05-13T10:32:34.856Z 27 Report Data service /reportData up 200 2021-05-13T10:32:34.884Z 41 Report Distribution service /reportDistribution up 200 2021-05-13T10:32:34.925Z 9 Report Images service /reportImages up 200 2021-05-13T10:32:34.935Z 24 Report Packages service /reportPackages up 200 2021-05-13T10:32:34.959Z 36 Report Renderer service /reportRenderer up 200 2021-05-13T10:32:34.996Z 28 Report Templates service /reportTemplates up 200 2021-05-13T10:32:35.024Z 26 Report Transforms service /reportTransforms up 200 2021-05-13T10:32:35.051Z 22 reportViewerNaturalLanguageUnderstanding /reportViewerNaturalLanguageUnderstanding up 200 2021-05-13T10:32:35.074Z 89 Reports Persistence service /reports up 200 2021-05-13T10:32:35.163Z 60 Row Sets service /rowSets up 200 2021-05-13T10:32:35.224Z 75 Schedule service /scheduler up 200 2021-05-13T10:32:35.300Z 29 Score Definition service /scoreDefinitions up 200 2021-05-13T10:32:35.330Z 35 Score Execution service /scoreExecution up 200 2021-05-13T10:32:35.365Z 39 Search service /search up 200 2021-05-13T10:32:35.404Z 28 Search Index service /searchIndex up 200 2021-05-13T10:32:35.432Z 21 Sentiment Analysis service /sentiment up 200 2021-05-13T10:32:35.454Z 29 Sentiment Execution Provider service /sentimentExecutionProvider up 200 2021-05-13T10:32:35.483Z 25 templates /templates up 200 2021-05-13T10:32:35.509Z 32 Tenant service /tenant up 200 2021-05-13T10:32:35.542Z 41 Terms Management service /termsManagement up 200 2021-05-13T10:32:35.583Z 9 Text Gateway service /textAnalytics up 200 2021-05-13T10:32:35.593Z 31 themeContent /themeContent up 200 2021-05-13T10:32:35.624Z 35 Themes service /themes up 200 2021-05-13T10:32:35.660Z 35 Thumbnails service /thumbnails up 200 2021-05-13T10:32:35.695Z 53 Topic Execution Provider service /topicExecutionProvider up 200 2021-05-13T10:32:35.749Z 34 Topics Management service /topicManagement up 200 2021-05-13T10:32:35.783Z 8 Topics service /topics up 200 2021-05-13T10:32:35.792Z 464 Transfer service /transfer up 200 2021-05-13T10:32:36.257Z 45 Transformations service /transformations up 200 2021-05-13T10:32:36.302Z 42 types /types up 200 2021-05-13T10:32:36.345Z 31 Web Data Access service /webDataAccess up 200 2021-05-13T10:32:36.377Z 32 Workflow service /workflow up 200 2021-05-13T10:32:36.409Z 28 Workflow Definition service /workflowDefinition up 200 2021-05-13T10:32:36.438Z 27 Workflow History service /workflowHistory up 200 2021-05-13T10:32:36.465Z 23 Applications Endpoint Status HTTP Status Time of Call Duration ModelStudio /ModelStudio up 200 2021-05-13T10:32:21.844Z 98 SASBackupManager /SASBackupManager up 200 2021-05-13T10:32:21.943Z 274 SASCodeDebugger /SASCodeDebugger up 200 2021-05-13T10:32:22.217Z 2005 SAS Data Explorer /SASDataExplorer up 200 2021-05-13T10:32:24.222Z 32 SAS Data Studio /SASDataStudio up 200 2021-05-13T10:32:24.255Z 947 SAS Drive /SASDrive up 200 2021-05-13T10:32:25.202Z 91 SAS Environment Manager /SASEnvironmentManager up 200 2021-05-13T10:32:25.294Z 75 SAS Graph Builder /SASGraphBuilder up 200 2021-05-13T10:32:25.370Z 892 SAS Job Execution /SASJobExecution up 200 2021-05-13T10:32:26.262Z 79 SAS Lineage /SASLineage up 200 2021-05-13T10:32:26.342Z 78 SAS Logon Manager /SASLogon up 200 2021-05-13T10:32:26.421Z 18 SAS Model Manager /SASModelManager up 200 2021-05-13T10:32:26.439Z 80 SASStudio /SASStudio up 200 2021-05-13T10:32:26.520Z 9 SAS Studio Viya /SASStudioV up 200 2021-05-13T10:32:26.530Z 30 SAS Theme Designer /SASThemeDesigner up 200 2021-05-13T10:32:26.560Z 297 SAS Visual Analytics /SASVisualAnalytics up 200 2021-05-13T10:32:26.857Z 410 SAS Workflow Manager /SASWorkflowManager up 200 2021-05-13T10:32:27.267Z 67 Infrastructure Applications Status Time of Call Duration cachelocator-listener-v1 up 2021-05-13T10:32:27.672Z 21 cas-shared-default down 2021-05-13T10:32:27.702Z 1886 cas-shared-default-http down 2021-05-13T10:32:29.589Z 80 SAS Infrastructure Data Server up 2021-05-13T10:32:34.581Z 84 SAS Message Broker up 2021-05-13T10:32:34.741Z 57 "2" of "139" health validations failed. The items with statuses in yellow are functioning properly, but cannot be directly verified due to their nature. The following errors were generated during the execution of this program: [Infrastructure Application] The following error was encountered when getting the state of the CAS server:. 1 error occurred: * Current authentication is invalid, please login again and retry your command. [Infrastructure Application] The following error was encountered when getting the state of the CAS server:1 error occurred: * The requested resource could not be found. The following error was encountered when making an endpoint call to "/discoveryTableProvider": 1 error occurred: * The server failed to fulfill an apparently valid request.
HAve you tried a different browser?
The SASBoot is temporary and has an expiration time. So the resetting of SASBoot might be expired . Please try again and try using a different browser too.
Hi @CarmineVerrell , still the same using a different browser, I also reset sasboot. Still just loading for a long time, not entering SAS Environment Manager. Below is the status of SAS Viya Services:
<pre>[root@server bin]# sudo /etc/init.d/sas-viya-all-services status Getting service info from consul... Service Status Host Port PID sas-viya-consul-default up N/A N/A 5499 sas-viya-vault-default up 192.168.68.107 8200 6610 sas-viya-sasdatasvrc-postgres-node0-consul-template-operation_node up N/A N/A 9635 sas-viya-sasdatasvrc-postgres-node0-consul-template-pg_hba up N/A N/A 10061 sas-viya-sasdatasvrc-postgres-pgpool0-consul-template-operation_node up N/A N/A 10738 sas-viya-sasdatasvrc-postgres-pgpool0-consul-template-pool_hba up N/A N/A 11002 sas-viya-sasdatasvrc-postgres-node0 up N/A N/A 14692 sas-viya-cascontroller-default up N/A N/A 25171 sas-viya-connect-default up N/A N/A 22958 sas-viya-dagentsrv-default up N/A N/A 22857 sas-viya-httpproxy-default up N/A N/A 17747 sas-viya-rabbitmq-server-default up 192.168.68.107 5671 None sas-viya-sasdatasvrc-postgres-pgpool0 up N/A N/A 341 sas-viya-spawner-default up N/A N/A 29410 sas-viya-runlauncher-default up 192.168.68.107 40432 3723 sas-viya-alert-track-default up 192.168.68.107 0 7492 sas-viya-authorization-default up 192.168.68.107 41663 8636 sas-viya-cachelocator-default up 192.168.68.107 40545 9332 sas-viya-cacheserver-default up 192.168.68.107 36708 9333 sas-viya-configuration-default up 192.168.68.107 43975 8510 sas-viya-identities-default up 192.168.68.107 46298 8509 sas-viya-ops-agent-default up 192.168.68.107 0 9171 sas-viya-ops-agentsrv-default up 192.168.68.107 0 9172 sas-viya-saslogon-default up 192.168.68.107 34686 28408 sas-viya-stream-evdm-default up 192.168.68.107 0 8255 sas-viya-watch-log-default up 192.168.68.107 0 8253 sas-viya-cas-administration-default up 192.168.68.107 42730 7956 sas-viya-files-default up 192.168.68.107 35049 8105 sas-viya-folders-default up 192.168.68.107 42826 8177 sas-viya-preferences-default up 192.168.68.107 35711 8244 sas-viya-relationships-default up 192.168.68.107 43115 8266 sas-viya-types-default up 192.168.68.107 44527 8334 sas-viya-appregistry-default up 192.168.68.107 42211 20327 sas-viya-audit-default up 192.168.68.107 35296 20400 sas-viya-cas-access-management-default up 192.168.68.107 44796 20540 sas-viya-cas-formats-default up 192.168.68.107 46431 20597 sas-viya-cas-license-default up 192.168.68.107 35012 20665 sas-viya-casrowsets-default up 192.168.68.107 35423 20770 sas-viya-comments-default up 192.168.68.107 38999 20890 sas-viya-credentials-default up 192.168.68.107 34529 20936 sas-viya-crossdomainproxy-default up 192.168.68.107 41651 21028 sas-viya-dataplans-default up 192.168.68.107 33257 21590 sas-viya-deploymentBackup-default up 192.168.68.107 35056 21743 sas-viya-device-management-default up 192.168.68.107 41209 21731 sas-viya-fonts-default up 192.168.68.107 44927 21766 sas-viya-geo-enrichment-default up 192.168.68.107 45040 21380 sas-viya-graph-templates-default up 192.168.68.107 41920 21185 sas-viya-jobexecution-default up 192.168.68.107 42911 21401 sas-viya-links-default up 192.168.68.107 34417 8903 sas-viya-mail-default up 192.168.68.107 41249 9003 sas-viya-maps-default up 192.168.68.107 32827 9139 sas-viya-notifications-default up 192.168.68.107 35118 9155 sas-viya-projects-default up 192.168.68.107 39766 9286 sas-viya-report-data-default up 192.168.68.107 36782 9447 sas-viya-reportdistribution-default up 192.168.68.107 35545 9479 sas-viya-report-packages-default up 192.168.68.107 36601 32435 sas-viya-report-renderer-default up 192.168.68.107 35557 32544 sas-viya-reportservicesgroup-default up 192.168.68.107 35590 32607 sas-viya-sasgraphbuilder-default up 192.168.68.107 46359 330 sas-viya-scheduler-default up 192.168.68.107 34981 380 sas-viya-search-default up 192.168.68.107 33033 1232 sas-viya-templates-default up 192.168.68.107 35059 1589 sas-viya-themes-default up 192.168.68.107 44734 1730 sas-viya-thumbnails-default up 192.168.68.107 38125 1755 sas-viya-transfer-default up 192.168.68.107 41218 12740 sas-viya-web-data-access-default up 192.168.68.107 45379 12816 sas-viya-analytics-services2-default up 192.168.68.107 33188 7181 sas-viya-analytics-services-default up 192.168.68.107 44948 7287 sas-viya-annotations-default up 192.168.68.107 38773 7777 sas-viya-backup-agent-default up 192.168.68.107 42737 7852 sas-viya-backupmanager-default up 192.168.68.107 38794 7944 sas-viya-codedebugger-default up 192.168.68.107 36789 8029 sas-viya-codedebuggerui-default up 192.168.68.107 34065 8212 sas-viya-compute-default up 192.168.68.107 38684 8267 sas-viya-dataagentservices-default up 192.168.68.107 37235 8495 sas-viya-dataexplorer-default up 192.168.68.107 44452 8638 sas-viya-data-mining-default up 192.168.68.107 38035 8876 sas-viya-dataprofiles-default up 192.168.68.107 39396 9128 sas-viya-dataquality-default up 192.168.68.107 33414 9127 sas-viya-datastudio-default up 192.168.68.107 37626 9214 sas-viya-dmdataservices-default up 192.168.68.107 34205 9556 sas-viya-dmtransformservices-default up 192.168.68.107 34426 9581 sas-viya-drive-default up 192.168.68.107 36139 24382 sas-viya-environmentmanager-default up 192.168.68.107 33125 24557 sas-viya-forecasting-services2-default up 192.168.68.107 38341 24668 sas-viya-forecasting-services-default up 192.168.68.107 38701 24731 sas-viya-import9-default up 192.168.68.107 37036 24402 sas-viya-jobexecapp-default up 192.168.68.107 38441 13237 sas-viya-jobflowscheduling-default up 192.168.68.107 35304 13331 sas-viya-launcher-default up 192.168.68.107 35530 13330 sas-viya-lineage-default up 192.168.68.107 34763 13492 sas-viya-mbagent-default up N/A N/A 13063 sas-viya-microanalyticservice-default up 192.168.68.107 42381 13864 sas-viya-ml-pipeline-automation-default up 192.168.68.107 40939 13819 sas-viya-modelmanagement-default up 192.168.68.107 38221 13861 sas-viya-modelmanager-default up 192.168.68.107 44870 14081 sas-viya-modelpublish-default up 192.168.68.107 44271 14036 sas-viya-modelrepository-default up 192.168.68.107 42784 14105 sas-viya-monitoring-default up 192.168.68.107 38442 4819 sas-viya-naturalLanguageGeneration-default up 192.168.68.107 34434 4842 sas-viya-naturalLanguageUnderstanding-default up 192.168.68.107 43275 5010 sas-viya-qkbmanagement-default up 192.168.68.107 45329 4956 sas-viya-reportviewernaturallanguageunderstanding-default up 192.168.68.107 41183 5099 sas-viya-results-default up 192.168.68.107 39018 5148 sas-viya-sasgpud-default up N/A N/A 4753 sas-viya-sasstudio-default up N/A N/A 5337 sas-viya-sasthemedesigner-default up 192.168.68.107 46069 5339 sas-viya-sasvisualanalytics-default up 192.168.68.107 35691 30540 sas-viya-scoredefinitions-default up 192.168.68.107 34771 30641 sas-viya-scoreexecution-default up 192.168.68.107 43794 30804 sas-viya-studiov-default up 192.168.68.107 33869 30862 sas-viya-tenant-default up 192.168.68.107 46759 30906 sas-viya-textcasdatamanagement-default up 192.168.68.107 34773 30967 sas-viya-textcategorization-default up 192.168.68.107 45650 31469 sas-viya-textconcepts-default up 192.168.68.107 35199 31475 sas-viya-text-gateway-default up 192.168.68.107 39973 31699 sas-viya-textparsing-default up 192.168.68.107 36507 31644 sas-viya-textsentiment-default up 192.168.68.107 43584 31964 sas-viya-texttopics-default up 192.168.68.107 32890 31824 sas-viya-themecontent-default up 192.168.68.107 41913 31732 sas-viya-visual-pipeline-default up 192.168.68.107 39272 31710 sas-viya-workflow-default up 192.168.68.107 41667 1726 sas-viya-workflowmanager-default up 192.168.68.107 39565 1990 sas-viya-workflowsupport-default up 192.168.68.107 42427 1966 sas-viya-all-services completed in 00:00:30 </pre>
@CarmineVerrell, found this error in /opt/sas/viya/config/var/log/cas/default/caslaunch_default_controller_daemon.err
2021-05-15T20:58:22 server.tstsv.fun:0: ERROR: OpenSSL error 336134278 (0x14090086) occurred in SSL_connect/accept at line 4820, the error message is "error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed".
How can I fix this? I tried several methods via searching on the net but still the same error. I'm thinking that this might be the reason for "forever loading" after logging-in in sasboot user. Thank you.
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