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Hi Co's,

Could you please suggest where should I start to fix this issues with platform availability from EVM with one of compute node. How to fix it.

kumarsandip975_0-1732120319172.png

 

I tried to rerun hq agent on issues server, but did not fix it. 

kumarsandip975_1-1732120575073.png

 

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kumarsandip975
Pyrite | Level 9

@ronf_sas it does not help either with data folder . I'll open a track. Thanks. 

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2 REPLIES 2
ronf_sas
SAS Employee

You can try to stop the agent, delete the SAS-configuration/Lev1/Web/SASEnvironmentManager/agent-5.8.0-EE/data directory and then restart the hq-agent.

 

If that doesn't work, you'll probably need to open a ticket with TS and provide the agent log.

kumarsandip975
Pyrite | Level 9

@ronf_sas it does not help either with data folder . I'll open a track. Thanks. 

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