☑ This topic is solved.
Need further help from the community? Please
sign in and ask a new question.
- Mark as New
- Bookmark
- Subscribe
- Mute
- RSS Feed
- Permalink
- Report Inappropriate Content
Posted 11-20-2024 11:36 AM
(996 views)
Hi Co's,
Could you please suggest where should I start to fix this issues with platform availability from EVM with one of compute node. How to fix it.
I tried to rerun hq agent on issues server, but did not fix it.
1 ACCEPTED SOLUTION
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- RSS Feed
- Permalink
- Report Inappropriate Content
@ronf_sas it does not help either with data folder . I'll open a track. Thanks.
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- RSS Feed
- Permalink
- Report Inappropriate Content
You can try to stop the agent, delete the SAS-configuration/Lev1/Web/SASEnvironmentManager/agent-5.8.0-EE/data directory and then restart the hq-agent.
If that doesn't work, you'll probably need to open a ticket with TS and provide the agent log.
- Mark as New
- Bookmark
- Subscribe
- Mute
- RSS Feed
- Permalink
- Report Inappropriate Content
@ronf_sas it does not help either with data folder . I'll open a track. Thanks.