Are they submitting these as batch jobs? Do they actually need to maintain their connection or is the issue simply that the jobs are getting killed when the connection is lost?
They're submitting a 4 hour long running explicit passthrough sql, and the firewall is in the way. SAS Support sent us down path of... https://support.sas.com/kb/62/319.html
Which I've just now implemented and doing a test.
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