ERROR: The SASHELP Portable Registry is missing or corrupted.

[Nerina]

Hi,

I just installed SAS 9.3 on a Windows 7 pc and everything seemed to install smoothly but at the end when I tried to open SAS I got the following error message:

ERROR: The SASHELP Portable Registry is missing or corrupted.

I can't find any help on this error for SAS 9.3, only earlier versions.

Any help would be greatly appreciated.

[Sunshine_sas]

Hi Nerina,

If you can still open SAS, you can take the code in this SAS Note and submit it to correct the problem: http://support.sas.com/kb/10/239.html

If you can not open SAS, make sure that when you went through the install process that you followed these steps:

http://support.sas.com/kb/44/390.html

If you did not (for example: close the anti-virus software) try the installation again following the steps above. If you still have problems, open a track with SAS Technical Support to help diagnose this further. http://support.sas.com/ctx/supportform//createForm

Have a super day,

Sunshine

[Nerina]

Update: turns out that it was nor working because I installed the SAS software before creating the Software Depot.