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MadhuKiran1
Obsidian | Level 7

HI,

 

I got the below error for backup and recovery on mid-tier and, can you please help?.

 

 

2015-09-04 01:03:45,748 [executor-3] ERROR [sasadm@saspw] com.sas.svcs.backup.dao.BackupServerHelperDAO - Code: 999, Stack Trace: The backup was ended unsuccessfully with some errors. Please check the logs!!!, The element type "HR" must be terminated by the matching end-tag "</HR>".org.apache.xerces.parsers.DOMParser.parse(Unknown Source) org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)...
2015-09-04 01:04:47,604 [executor-3] ERROR [sasadm@saspw] com.sas.svcs.backup.dao.BackupServerHelperDAO - Unable to deserialize BackupException
java.lang.ClassNotFoundException: org.apache.tools.ant.BuildException
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:270)
at java.io.ObjectInputStream.resolveClass(ObjectInputStream.java:625)
at java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:1612)
at java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1517)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1771)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1990)
at java.io.ObjectInputStream.defaultReadObject(ObjectInputStream.java:500)
at java.lang.Throwable.readObject(Throwable.java:914)
at sun.reflect.GeneratedMethodAccessor616.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1017)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1893)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1798)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:370)
at com.sas.svcs.backup.dao.BackupServerHelperDAO.parseResult(BackupServerHelperDAO.java:748)
at com.sas.svcs.backup.dao.BackupServerHelperDAO.archiveAndSessionEnd(BackupServerHelperDAO.java:526)
at com.sas.svcs.backup.spi.BackupSupportServiceProxyImpl.archive(BackupSupportServiceProxyImpl.java:271)
at com.sas.svcs.backup.spi.BackupSupportServiceProxyImpl.postSupportServices(BackupSupportServiceProxyImpl.java:226)
at com.sas.svcs.backup.spi.BackupSupportServiceProxyImpl.beginSourceBackups(BackupSupportServiceProxyImpl.java:185)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.interceptor.AsyncExecutionInterceptor$1.call(AsyncExecutionInterceptor.java:80)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:744)
2015-09-04 01:04:47,606 [executor-3] ERROR [sasadm@saspw] com.sas.svcs.backup.dao.BackupServerHelperDAO - Backup server status 322
2015-09-04 01:04:47,606 [executor-3] ERROR [sasadm@saspw] com.sas.svcs.backup.dao.BackupServerHelperDAO - An error occurred while executing the operation on 
2015-09-04 01:04:47,606 [executor-3] WARN [sasadm@saspw] com.sas.svcs.backup.spi.BackupSupportServiceProxyImpl - The backup could not be copied or archived to the shared vault.
2015-09-04 01:04:48,062 [scheduler-1] ERROR [sasadm@saspw] com.sas.svcs.backup.spi.BackupServiceImpl - The backup failed
2015-09-04 01:05:31,925 [scheduler-1] ERROR [sasadm@saspw] com.sas.svcs.backup.aop.NotificationAspect - Error encountered while trying to send notification.
Error Code: 999, Stack Trace: Error encountered while trying to send notification., Mail server connection failed; nested exception is javax.mail.MessagingException: Unknown SMTP host: 
nested exception is:
java.net.UnknownHostException: smtphost.. Failed messages: javax.mail.MessagingException: Unknown SMTP host: 

2 REPLIES 2
RW9
Diamond | Level 26 RW9
Diamond | Level 26

I would suggest to contact SAS Help to help you diagnose this, could be any number of things.

DanielaNRW
Obsidian | Level 7

Hi,

 

did you check the logs as recommended?

Did the backup work before?

How is it configured? Did you add custom directories?

.. and so on..

 

There are some more information necessary to help you.

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