Niva Bupa Health Insurance Co Ltd - 2025 Customer Recognition Awards: Community Uplift
SAS_Innovate
SAS Moderator

Contact: Amresh Kumar NIVA_Bupa_Logo.jpg

 

Country: India

 

Award Category: Community Uplift

 

Tell how you've used SAS to have a positive impact on your community. 

I've leveraged SAS to create a positive impact on my community through several initiatives focused on accessible and equitable healthcare system. By harnessing the power of historical data and predictive modeling, I've been able to: 
 
- Increase access to affordable health insurance: Using SAS, I developed models that analyze historical data to predict future risks and identify individuals who may face challenges in securing affordable health insurance. This allows for proactive outreach and personalized guidance, connecting people with suitable plans and resources. 
 
- Ensure fair pricing and transparency: My SAS models help detect anomalies and potential biases in pricing structures, ensuring fairness and transparency in health insurance costs. This helps protect individuals from discriminatory practices and promotes equitable access to healthcare. 
 
- Provide fast and efficient claims settlement: By streamlining and automating the claims process with SAS, I've significantly reduced processing times. This ensures that individuals receive timely reimbursements and reduces the financial burden during critical moments. 
 
These initiatives demonstrate how SAS can be used to address real-world challenges and improve the well-being of a community. By combining data analysis with a focus on social impact, I'm proud to contribute to a more equitable and accessible healthcare system. 
 

What SAS products are you using and how are you using them? 

SAS Studio and SAS Viya 

 

What was your most surprising discovery about your work? 

That's an interesting question! It really made me reflect on my journey with SAS. 
 
Honestly, the most surprising discovery wasn't about the technical capabilities of SAS itself (though those are impressive!). It was more about the human element. 
 
I was surprised by how much my work could positively impact real people in my community. Seeing how something I built with SAS could help someone access healthcare they couldn't previously afford, or how it could alleviate the stress of a slow claims process during a difficult time – that was truly eye-opening. 
 
It really brought home the idea that data and technology, when used thoughtfully, can be powerful tools for social good. That's something I'll carry with me going forward.