Hi, @HannahEmma! If you've tried 10 times, I"d say we can help! 🙂 Please do send email to support@sas.com or call 1 (800) 727-0025 and tell the operator you need help installing SAS University Edition!
I could give you some suggestions if you would like, but given how much time you've already spent, I think having us work with you is probably the way to go.
Thanks,
Randy
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