I would agree with @Kurt_Bremser, it may be that you can just get away with changing the infile delimeter to ¬ or something that wouldn't appear in the text. Can I suggest you post the code you have tried and an example file. I don't imagine that CSV is the best format for dealing with emails - they could contain anything and be in any structure. Where is the data coming from? Is it in an Office app, you me find it easier to process it in VBA and then dump the results out to CSV with the data you want.
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