Hi, I am currently using the SAS Text Miner 12.1 to do some text mining project. One of the task is to let the machine to automatically categorize each of the customer comments into several categories such as pricing issue, technical problem, contact issue. Now the task is handled by using the text rule builders node in the SAS Text Miner. It seems that I cannot manually change the rule that is built by that node and the accuracy is kind of low. Then I found the SAS Content Categorization solution. What's the major differences between the two solution? Like algorithm and primary usage? Thanks, Ken
... View more