Hi, I successfully deployed a SAS Viya (October version: Version: Stable 2024.09 Release: 20241004.1728056818357) with authorized IP ranges, including my own IPv4. I can log into the SAS Viya as the administrator to add new users and make them available. However, I am unable to connect to the Jumpbox of the SAS Viya via PuTTY using the matched private RSA key. I am not even able to enter “jumpuser” before receiving a “Connection timed out” error. The same error was also encountered with the September version when a SAS Viya with IP ranges was deployed. (I am familiar with this process, having deployed SAS Viya without authorized IP ranges several times and successfully connected to the Jumpbox via PuTTY to create home directories for new users) In addition, I tested my connection to the Jumpbox directly in Azure via port 22, and it showed as accessible. Please advise on how to resolve this issue. Thank you.
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