That (your Citrix configuration) is almost certainly the issue then. Your EG options are stored in this xml file (in your appdata user location):
%appdata%\SAS\EnterpriseGuide\7.1\EGOptions.xml
(ex. C:\Users\<userid>\AppData\Roaming\SAS\EnterpriseGuide\7.1\EGOptions.xml)
It sounds like your Citrix environment is not preserving updates to that file between sessions, thus changes to your EG options are lost.
Casey
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