@alexal Thank you for your response and here is the details that you asked for. I removed PIDs multiple time, created it through the program from EG. It starts LASR but doesn't start Public LASR so not able to access any data or use other apps to create visuals. @JuanS Thank you for your response and here is the details that you asked for. - in SAS Management Console, how many application servers (SASApps) do you have. :- 3 - the user you use on EG to launch the program, and the SASApp you are connected to when running the program.:- My personal ID which is a member of VA Administrator and other VA roles/groups. - the user you use to log on to SAS Visual Analytics Administrator. - Same as above - On each of the SASApps on SMC, please go to Logical Workspace Server, and the Properties. If you go to the Options tab, what Security Option do you have enabled: Host or SAS Token Authentication? :- Host - In case you do have SAS Token Authentication, please go to Workspace Server (below Logical Workspace Server) , open the properties and in Option tab, what value/user do you have for Launch Credentials? :- N/A - Please run "ls -la /opt/sas/config/Lev1/Applications/SASVisualAnalytics/VisualAnalyticsAdministrator/Monitoring/PIDs" to know the ownership and permissions here. :- 666 see below -rw-rw-rw- 1 savalim u-MserxX Jan 23 13:28 smp_usmaxse2104_10011.pid
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