Hi @jaklng2019, have you used the "Install additional Software" Dialog from the SDW? My recommendation is, start the Setup.exe with the Parameter "-changesashome" and install the PC Files Server into its own Home-Directory. So both, the existing Installation and the PC Files Server has its own Java. However, it seems your current Installation is defect (I have no idea what you existing Installation is). I would reinstall it. When you do this, check, if you can install the PC Files Server in the same step from the same softwaredepot. If not, do the install with changesashome.   ... View more

Hi @JosvanderVelden, thanks for your reply. Both, our Viya-Server and the ESRI-Server are in the same network with no firewall or proxy between them so I dont think thats to problem.  However that admin told me, the use IWA - so it seems this ESRI-Server is not compatible with viya.  Can we expect, that this will support soon? IWA is State of the Art for nearly every Web Application and SAS supports it too in SAS 9.4. So, what does SAS mean with Token Authentication in this context? ... View more

Hi,   you need to assign a role. For SMC there are already a few roles available in your User Manager. - Management Console: Advanced - Management Console: Content Management - Metadata Server: Operation - Metadata Server: Unrestrictet - Metadata Server: User Administration You can find a short description of the abilitys they give in the description-field of these roles. To give Access to Plugins, I would start with the "Management Console: Advanced" role. If you dont want to give Access to all Plugins, make a copy of this role and remove the unwanted Plugins in the function-tab and assign this role.   Hope that helps 🙂 ... View more

Hi @nnl3256, since you have an Environment newer then M2, you have to use the SAS Deployment Manager to update your License. http://support.sas.com/kb/56/169.html   Just run it as Administrator and select "Apply SAS Foundation license file for renewal " ... View more

Hi @anitha_panneer,   I tried that parameter - no I get even more errors regarding the sashost.dll 2020-01-23 10:48:37 Controller - An error occurred during processing: 2020-01-23 10:48:37 Controller - There is a problem with the package being installed: Error extracting content from zip file en.zip Additional information about the task which threw the exception is shown below: Extract task: file=>C:\Users\ap7r4\AppData\Local\Temp\_setup1\hotfixes\extracted\product_data\base__D9T033__wx6__en__sp0__1\en.xml, source=>. 2020-01-23 10:48:37 Controller - com.sas.tools.installs.it.InstallException: Fehler beim Extrahieren der Inhalte aus Zip-Datei en.zip at com.sas.tools.installs.it.tasks.ExtractTask.handleEntryData(ExtractTask.java:565) at com.sas.tools.installs.it.tasks.ExtractTask.execute(ExtractTask.java:428) at com.sas.tools.installs.it.Controller.executeScript(Controller.java:2927) at com.sas.tools.installs.it.ExecutionThread.run(ExecutionThread.java:80) Caused by: com.sas.tools.installs.it.InstallException: Fehler beim Extrahieren von Dateieintrag sashost.dll aus Zip-Archiv at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:687) at com.sas.tools.installs.it.tasks.ExtractTask.handleEntryData(ExtractTask.java:542) ... 3 more Caused by: com.sas.tools.installs.it.InstallException: at com.sas.tools.installs.it.schema.metadata.EntryData.performBackupForTask(EntryData.java:871) at com.sas.tools.installs.it.tasks.ExtractTask.doBackup(ExtractTask.java:1077) at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:671) ... 4 more 2020-01-23 10:48:37 Controller - Caused by: 2020-01-23 10:48:37 Controller - Error extracting file entry sashost.dll from zip 2020-01-23 10:48:37 Controller - com.sas.tools.installs.it.InstallException: Fehler beim Extrahieren von Dateieintrag sashost.dll aus Zip-Archiv at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:687) at com.sas.tools.installs.it.tasks.ExtractTask.handleEntryData(ExtractTask.java:542) at com.sas.tools.installs.it.tasks.ExtractTask.execute(ExtractTask.java:428) at com.sas.tools.installs.it.Controller.executeScript(Controller.java:2927) at com.sas.tools.installs.it.ExecutionThread.run(ExecutionThread.java:80) Caused by: com.sas.tools.installs.it.InstallException: at com.sas.tools.installs.it.schema.metadata.EntryData.performBackupForTask(EntryData.java:871) at com.sas.tools.installs.it.tasks.ExtractTask.doBackup(ExtractTask.java:1077) at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:671) ... 4 more 2020-01-23 10:48:37 Controller - Caused by: 2020-01-23 10:48:37 Controller - Failure moving C:\Program Files\SAS\SAS94_AP\SASFoundation\9.4\sashost.dll to C:\Program Files\SAS\SAS94_AP\SASFoundation\9.4\installs\base_wx6_9.4_M6_HFD9T033\SASHome\en\SASFoundation\9.4\sashost.dll for backup purposes 2020-01-23 10:48:37 Controller - com.sas.tools.installs.it.InstallException: at com.sas.tools.installs.it.schema.metadata.EntryData.performBackupForTask(EntryData.java:871) at com.sas.tools.installs.it.tasks.ExtractTask.doBackup(ExtractTask.java:1077) at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:671) at com.sas.tools.installs.it.tasks.ExtractTask.handleEntryData(ExtractTask.java:542) at com.sas.tools.installs.it.tasks.ExtractTask.execute(ExtractTask.java:428) at com.sas.tools.installs.it.Controller.executeScript(Controller.java:2927) at com.sas.tools.installs.it.ExecutionThread.run(ExecutionThread.java:80) 2020-01-23 10:48:37 Controller - An error occurred during processing: 2020-01-23 10:48:37 Controller - There is a problem with the package being installed: Error extracting file entry sashost.dll from zip Additional information about the task which threw the exception is shown below: Extract task: file=>C:\Users\ap7r4\AppData\Local\Temp\_setup1\hotfixes\extracted\product_data\base__D9T033__wx6__en__sp0__1\en.xml, source=>. 2020-01-23 10:48:37 Controller - com.sas.tools.installs.it.InstallException: Fehler beim Extrahieren von Dateieintrag sashost.dll aus Zip-Archiv at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:687) at com.sas.tools.installs.it.tasks.ExtractTask.handleEntryData(ExtractTask.java:542) at com.sas.tools.installs.it.tasks.ExtractTask.execute(ExtractTask.java:428) at com.sas.tools.installs.it.Controller.executeScript(Controller.java:2927) at com.sas.tools.installs.it.ExecutionThread.run(ExecutionThread.java:80) Caused by: com.sas.tools.installs.it.InstallException: at com.sas.tools.installs.it.schema.metadata.EntryData.performBackupForTask(EntryData.java:871) at com.sas.tools.installs.it.tasks.ExtractTask.doBackup(ExtractTask.java:1077) at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:671) ... 4 more 2020-01-23 10:48:37 Controller - Caused by: 2020-01-23 10:48:37 Controller - Failure moving C:\Program Files\SAS\SAS94_AP\SASFoundation\9.4\sashost.dll to C:\Program Files\SAS\SAS94_AP\SASFoundation\9.4\installs\base_wx6_9.4_M6_HFD9T033\SASHome\en\SASFoundation\9.4\sashost.dll for backup purposes 2020-01-23 10:48:37 Controller - com.sas.tools.installs.it.InstallException: at com.sas.tools.installs.it.schema.metadata.EntryData.performBackupForTask(EntryData.java:871) at com.sas.tools.installs.it.tasks.ExtractTask.doBackup(ExtractTask.java:1077) at com.sas.tools.installs.it.tasks.ExtractTask.handleExtraction(ExtractTask.java:671) at com.sas.tools.installs.it.tasks.ExtractTask.handleEntryData(ExtractTask.java:542) at com.sas.tools.installs.it.tasks.ExtractTask.execute(ExtractTask.java:428) at com.sas.tools.installs.it.Controller.executeScript(Controller.java:2927) at com.sas.tools.installs.it.ExecutionThread.run(ExecutionThread.java:80) 2020-01-23 10:48:37 Controller - An error has been encountered that cannot be corrected The details of the error are shown below. Fehler beim Extrahieren von Dateieintrag sashost.dll aus Zip-Archiv 2020-01-23 10:48:37 SSNResource - No localization resources defined for key #ZipExtractor.FileRemovalError. Skipping Resolution. 2020-01-23 10:48:37 Controller - Error rolling back task: Extract task: file=>C:\Users\ap7r4\AppData\Local\Temp\_setup1\hotfixes\extracted\product_data\base__D9T033__wx6__en__sp0__1\en.xml, source=>. 2020-01-23 10:48:37 Controller - An error occurred during processing: 2020-01-23 10:48:37 Controller - There is a problem that seems to be related to the system running the install: Error restoring files Additional information about the task which threw the exception is shown below: Extract task: file=>C:\Users\ap7r4\AppData\Local\Temp\_setup1\hotfixes\extracted\product_data\base__D9T033__wx6__en__sp0__1\en.xml, source=>. 2020-01-23 10:48:37 Controller - com.sas.tools.installs.it.InstallException: Fehler beim Wiederherstellen von Dateien at com.sas.tools.installs.it.tasks.ExtractTask.rollback(ExtractTask.java:1554) at com.sas.tools.installs.it.Controller.rollbackStartingWithTask(Controller.java:3420) at com.sas.tools.installs.it.Controller.handleRuntimeError(Controller.java:3042) at com.sas.tools.installs.it.Controller.executeScript(Controller.java:2934) at com.sas.tools.installs.it.ExecutionThread.run(ExecutionThread.java:80) Caused by: com.sas.tools.installs.it.InstallException: at com.sas.tools.installs.it.schema.metadata.EntryData.performRestoreForTask(EntryData.java:757) at com.sas.tools.installs.it.tasks.ExtractTask.handleRestoration(ExtractTask.java:719) at com.sas.tools.installs.it.tasks.ExtractTask.rollback(ExtractTask.java:1536) ... 4 more 2020-01-23 10:48:37 Controller - Caused by: 2020-01-23 10:48:37 Controller - UnableToRemove C:\Program Files\SAS\SAS94_AP\SASFoundation\9.4\sashost.dll 2020-01-23 10:48:37 Controller - com.sas.tools.installs.it.InstallException: at com.sas.tools.installs.it.schema.metadata.EntryData.performRestoreForTask(EntryData.java:757) at com.sas.tools.installs.it.tasks.ExtractTask.handleRestoration(ExtractTask.java:719) at com.sas.tools.installs.it.tasks.ExtractTask.rollback(ExtractTask.java:1536) at com.sas.tools.installs.it.Controller.rollbackStartingWithTask(Controller.java:3420) at com.sas.tools.installs.it.Controller.handleRuntimeError(Controller.java:3042) at com.sas.tools.installs.it.Controller.executeScript(Controller.java:2934) at com.sas.tools.installs.it.ExecutionThread.run(ExecutionThread.java:80) 2020-01-23 10:48:37 Controller - Rollback complete. The system has been reverted to its original form 2020-01-23 10:48:37 Controller - Rollback of the install has completed, but some errors were encountered during rollback, so we can't be sure that your system is exactly as it was prior to the install. Please contact SAS technical support and send them the log linked below 2020-01-23 10:48:37 HeadlessView - Install failed and rollback was not successful, exiting with error code -4 2020-01-23 10:48:37 ExecutionThread - Exception in ExecutionThread run: java.lang.Exception: Install failed and rollback was not successful, exiting with error code -4 2020-01-23 10:48:37 ExecutionThread - ExecutionThread run complete ... View more

Sorry for my late response. I will try this out. I first have to remove the workaround from the installationroutine. ... View more

Well... SAS Global Support was disappointing. SGS says it can be AVS regarded - but we deactivate it while the (un)install tasks.  So they have no idea what is the cause. Also they thing a workaround is enough as solution. Not very professional.  I still insist it is a problem of the Deployment Manager that should be resolved.    We found our own workarounds.   Both work.   1) Delete the the sashost.dll before you do any uninstall tasks.    2) Remove the RegKey and reboot. Then retry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\SAS\EventMessageFile data: C:\Program Files\SASHOME2\SASFoundation\9.4\sashost.dll type: REG_SZ  ... View more

Hi @aloou,   what does the gemfire-log say? You should find it at SASCONF/Web/gemfire/instances/ins_* ... View more

@sakurugoda  Sorry, I misunderstood your Question. As @SASKiwi said, tech support will be the best adress.   What i'd try is, Export and Import the whole userfolder as spk and see, if the behavior is still the same. ... View more

Hi @sakurugoda    First: This is not really SAS related so you will have to search the Microsoft Communities for an answer. However… you Problem is, that you also might have to create an registry-key for all those users. You can find those keys at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList   Maybe this pretty old article gives you a hint, how this can be solved: https://support.microsoft.com/en-us/help/196070/how-to-programmatically-cause-the-creation-of-a-user-s-profile   There seems to be a way you can execute anything (like starting a cmd) with that userid to force Windows to create a profile without providing the users Password. ... View more

@alexal    It's 7612928670 ... View more

Hi, we have the same Problem here for our SAS Analytics Pro Installation on the Client PCs. Using W10 with McAfee as AV. The lock occurs when I start the SDM to uninstall the SAS-Software (after reading this I am pretty sure an hotfix-apply might cause the same Problem) The svchost-process thats holds the log is the Windows EventLog.   A support track is already opened. Waiting for a solution. This is really a showstopper here. ... View more

@Fugue I know, thats an old post, but Maybe someone in the future will see and read this, so I will answer this. When the RegKey is set, there should no longer be any Problems with installing or uninstalling SAS-Software. But be Aware, that you may have to set the RegKey again after any uninstall, since SAS seems to delete the RegKey while its uninstall-task.     ... View more