BookmarkSubscribeRSS Feed
0 Likes

Refer to SAS AML8.3, the system is only allow the user to perform any actions on the most recent snapshots (SFEs) for the suspicious activity that has been discovered. This is not allowed the user to add/edit the information of the previous alert.

This affects the work process of user as below

1) If the user record the wrong investigation or need to re-investigated the information in the previous alert.

2) The user need to see the attachment in alert level

 

So, the expectation from the customer are

1) When the new Alert is generated, the user should be able to ‘Edit’ some information in ‘the previous Alert’ such as.. ‘Rate productivity’ to put the comment (in Fired Event Level) for that alert

2) The user can distinguish between the attachment of alert level

1 Comment
Maarten_at_SAS
SAS Employee

Hi Wathana_S - Thank you for submitting your request.  We appreciate and review all feedback we receive, but at this time we have decided not to move forward with this request.  Due to the volume of requests, we are unable to implement every request, and have to prioritize those that will have the most impact to our customers and business.  If you have additional details/information that was not originally part of the request that you believe should cause us to reconsider this decision, please resubmit.