Installation errors: install sas 9.4 on windows 10 system.

[Olivia4]

Hi, 

I installed sas 9.4 on 64 bit windows 10 system months ago. I have no problem with it until recently I encountered problem when I tried to use proc univariate to make histogram graph, where there was no graph showed up.

Then I checked my installation summary, and below is the errors in the deploymentsummary.html : 

Completed with errors - SAS/SECURE Java Component (Update)

Completed with errors - SAS/QC JAR Files

Completed with errors - Base SAS JAR Files

Completed with errors - SAS/GRAPH JAR Files

Completed with errors - SAS Intelligence Platform Object Framework

Completed with errors - SAS Deployment Tester - Client

Completed with errors - SAS Enterprise Miner JAR Files

Completed with errors - SAS Enterprise Miner Workstation Configuration

Completed with errors - SAS ODS Graphics Editor
Completed with errors - SAS ODS Graphics Designer

Then, I attempt to reinstall the software, and I again encountered errors, part of the messages I copied from the IT log is as follows :

2020-12-23 15:22:47 Controller - deployment data parse failure
javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:/C:/SAS%20Software%20Depot/product_data/econometrics__94150__wx6__en__sp0__1/deployment.xml; lineNumber: 2; columnNumber: 5; Element type "itT" must be followed by either attribute specifications, ">" or "/>".]
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(AbstractUnmarshallerImpl.java:335)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(UnmarshallerImpl.java:563)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:249)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:221)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:276)
at com.sas.tools.installs.it.schema.SchemaUtils.unmarshal(SchemaUtils.java:173)
at com.sas.tools.installs.it.schema.SchemaUtils.unmarshal(SchemaUtils.java:213)
at com.sas.tools.installs.it.Controller.loadDeploymentDataFile(Controller.java:3084)
at com.sas.tools.installs.it.Controller.setDeploymentData(Controller.java:2566)
at com.sas.tools.installs.it.Controller.initializeInstallAtIndex(Controller.java:1336)
at com.sas.tools.installs.it.Controller.setupInstallationForArgs(Controller.java:672)
at com.sas.ssn.InstallToolConnector.primeInstallTool(InstallToolConnector.java:316)
at com.sas.ssn.PanelSystemCheck$InstallInitializationThread.run(PanelSystemCheck.java:555)
Caused by: org.xml.sax.SAXParseException; systemId: file:/C:/SAS%20Software%20Depot/product_data/econometrics__94150__wx6__en__sp0__1/deployment.xml; lineNumber: 2; columnNumber: 5; Element type "itT" must be followed by either attribute specifications, ">" or "/>".
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:203)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:177)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:400)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:327)
at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1472)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.seekCloseOfStartTag(XMLDocumentFragmentScannerImpl.java:1394)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:242)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl$NSContentDriver.scanRootElementHook(XMLNSDocumentScannerImpl.java:613)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:3132)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:852)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:602)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:112)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:505)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:842)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:771)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:243)
... 10 more

Could anyone help me with this? Many thanks!

Olivia

[SASKiwi]

What maintenance release of SAS 9.4 are you trying to install? Only fairly recent releases are compatible with Windows 10. M5 or later should be OK.

[Olivia4]

Hi, my 9.4 version is M6.  

[Olivia4]

Thank you for replying, BTW, is there a way to just fix the installation problem without uninstall SAS?

[Olivia4]

Actually, I fixed one typo problem in one of the deployment file, but when I tried to install SAS, it appeared another problem, and the problem had something to do with the unzipping of a file. I attached the log file here. 

Thanks! 

[SASKiwi]

You would probably be better off opening a track with SAS Tech Support for this type of problem. They are in the best position to analyse and diagnose installation logs.