Prior authorization is one of the most expensive and frustrating processes for health plans, and it’s increasingly at the center of an AI arms race between payers and providers. This session shows how SAS uses document analysis, intelligent decisioning, and retrieval‑augmented AI to automatically extract clinical evidence, match it to the correct medical policy, and determine if a request truly meets approval criteria. You’ll see how millions of pages of unstructured medical records can be processed overnight, with clear explanations and bookmarked evidence surfaced for clinical reviewers. Watch how payers reduce friction, lower costs, and move faster while keeping a human in the loop.
Presenter: Heather Hallett, SAS
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