Banks see opportunity in SME lending, but outdated credit processes, siloed teams, and growing market volatility make it hard to balance growth with risk. In this session, Carla Boustany and Craig Kestecher show how smarter, AI‑driven decisioning connects portfolio strategy, credit risk, and personalized marketing into a single feedback loop. Through a live demonstration, you’ll see how next‑best offers are generated, priced, negotiated, and approved in real time, while continuously optimizing return on capital and regulatory compliance. Watch how precision decisioning replaces one‑size‑fits‑all lending with faster approvals, better customer journeys, and stronger financial outcomes.
Presenters: Carla Boustany and Craig Kestecher, SAS
