SAS/ACCESS interface to Teradata cannot be loaded

[knn1888]

Hi all,

I'm trying to access Teradata through sas and got this error:

ERROR: The SAS/ACCESS Interface to Teradata cannot be loaded. The SASTRA code appendage could not be loaded.

ERROR: A Connection to the teradata DBMS is not currently supported, or is not installed at your site.

performed 

proc product_status;

run;

output: 

For SAS/ACCESS Interface to Teradata ...

   Custom version information: 9.4_M1

and 

proc setinit;

output:

---SAS/ACCESS Interface to Teradata                                                                     14JUL2020

I also check the binaries file .dll and I have both of them. Why do I still have this error then?

[SASKiwi]

What OS is SAS running on? Have you gone through the post-install configuration steps? Refer to page 71 of the Configuration Guide for Unix.

[knn1888]

Hi There,

I’m running it on Windows as OS not linux. Could you please let me know where I can find the post install configuration steps?

[LouGalway_sas]

The link was already given above along with the page number.  Configuration is a hyperlink to the document.

Good Luck

[knn1888]

I'm not running it on linux but on windows desktop. Could you please point to a different documentation?

[LouGalway_sas]

For windows use this link:  https://support.sas.com/documentation/installcenter/en/ikfdtnwx6cg/66385/PDF/default/config.pdf  pg23

[JBailey]

Hi @knn1888 

The "Code Appendage" message most often means that the SAS/ACCESS engine was not installed. See if sasiotra.dll and sasiotpt.dll are in a directory similar to this one: C:\Program Files\SASHome\SASFoundation\9.4\access\sasexe

Best wishes,

Jeff