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Starting with the release for February 11, 2026, SAS Customer Intelligence 360 includes updates to the Unified Data Model (UDM) and Common Data Model (CDM) for schema 20.

 

Schema 20 contains enhancements to support these features:

  • More information about primary keys and foreign keys in both the UDM and CDM
  • New metadata tables that provide a complete history of metadata for items
  • Updates to usage tables to capture the counts from occurrences of direct marketing tasks
  • Updates to tables for journeys.
  • UDM detail tables no longer include customer identifiers (such as subject IDs, email addresses, and so on).

On this page:

 

Updates to the UDM

 

New Tables

 

Debug Table

The EVENT_ERRORS table is added to debug events that are sent to SAS Customer Intelligence 360 through the server-side Events API but cannot be processed.

 

Journey Table

The JOURNEY_TEST_SUCCESS table is added to capture when an individual in a scheduled journey converts for a specific path that is part of path testing.

 

Metadata Tables

A set of new, separate metadata tables are added to enable users to get the complete history of metadata for items. To download metadata for items, you should choose one of these categories:

  • ENGAGEMETADATA: downloads metadata tables with the most recent metadata for items.
  • METADATA_ALL: downloads the new *_ALL tables with the most recent metadata and the historical metadata.

 

With either category, you receive the same number of tables, covering all areas of metadata. No behavior has changed for tables in the ENGAGEMETADATA category.

 

Note: When you download tables in the METADATA_ALL category, the primary key in the table is <object>_version_id, rather than <object>_id.

 

These new tables can be downloaded with the METADATA_ALL category:

  • MD_ACTIVITY_ABTESTPATH_ALL
  • MD_ACTIVITY_ALL
  • MD_ACTIVITY_CUSTOM_PROP_ALL
  • MD_ACTIVITY_NODE_ALL
  • MD_ACTIVITY_X_ACTIVITY_NODE_ALL
  • MD_ACTIVITY_X_TASK_ALL
  • MD_ASSET_ALL
  • MD_BUSINESS_CONTEXT_ALL
  • MD_CREATIVE_ALL
  • MD_CREATIVE_CUSTOM_PROP_ALL
  • MD_CREATIVE_X_ASSET_ALL
  • MD_DATAVIEW_ALL
  • MD_DATAVIEW_X_EVENT_ALL
  • MD_EVENT_ALL
  • MD_JOURNEY_ALL
  • MD_MESSAGE_ALL
  • MD_MESSAGE_CUSTOM_PROP_ALL
  • MD_MESSAGE_X_CREATIVE_ALL
  • MD_SEGMENT_ALL
  • MD_SEGMENT_CUSTOM_PROP_ALL
  • MD_SEGMENT_MAP_ALL
  • MD_SEGMENT_MAP_CUSTOM_PROP_ALL
  • MD_SEGMENT_MAP_X_SEGMENT_ALL
  • MD_SEGMENT_TEST_ALL
  • MD_SEGMENT_TEST_X_SEGMENT_ALL
  • MD_SEGMENT_X_EVENT_ALL
  • MD_SPOT_ALL
  • MD_TASK_ALL
  • MD_TASK_CUSTOM_PROP_ALL
  • MD_TASK_X_CREATIVE_ALL
  • MD_TASK_X_DATAVIEW_ALL
  • MD_TASK_X_EVENT_ALL
  • MD_TASK_X_MESSAGE_ALL
  • MD_TASK_X_SEGMENT_ALL
  • MD_TASK_X_SPOT_ALL
  • MD_TASK_X_VARIANT_ALL

 

Updates to Tables

 

These are updates to the existing tables in the UDM:

 

Table

Updates

AB_TEST_PATH_ASSIGNMENT

ACTIVITY_CONVERSION

ACTIVITY_FLOW_IN

ACTIVITY_START

CONVERSION_MILESTONE

DATA_VIEW_DETAILS

DIRECT_CONTACT

EMAIL_BOUNCE

EMAIL_CLICK

EMAIL_COMPLAINT

EMAIL_OPEN

EMAIL_OPTOUT

EMAIL_REPLY

EMAIL_SEND

EMAIL_VIEW

EXTERNAL_EVENT

OUTBOUND_SYSTEM

The channel_id column is no longer populated. This change always applies to the downloaded tables, regardless of the schema version that is requested.

DBT_CONTENT

DBT_DOCUMENTS

DBT_FORMS

DBT_GOALS

DBT_PROMOTIONS

DBT_SEARCH

The detail_id column is added.

DAILY_USAGE

MONTHLY_USAGE

These columns are added:

  • dm_destinations_total_id_cnt
  • dm_destinations_total_row_cnt

 

EMAIL_VIEW

These columns are added:

  • journey_id
  • journey_occurrence_id

MD_AUDIENCE_X_SEGMENT

MD_JOURNEY_NODE

MD_JOURNEY_NODE_OCCURRENCE

MD_JOURNEY_OCCURRENCE

MD_JOURNEY_X_AUDIENCE

MD_JOURNEY_X_EVENT

MD_JOURNEY_X_TASK

MD_TARGET_ASSIST

MD_TASK_X_AUDIENCE

The value METADATA_ALL is added to the list of categories.

JOURNEY_NODE_ENTRY

JOURNEY_EXIT

The group_id column is added.

JOURNEY_SUCCESS

These columns are added:

  • group_id
  • parent_event_designed_id

DIRECT_CONTACT

JOURNEY_ENTRY

JOURNEY_EXIT

JOURNEY_HOLDOUT

JOURNEY_NODE_ENTRY

JOURNEY_SUCCESS

JOURNEY_SUPPRESSION

These columns are no longer populated:

  • identity_type_nm
  • identity_type_val

 

MD_ACTIVITY_NODE

 

The wait_tm column's data type is updated to BIGINT.

SESSION_DETAILS

These columns are updated:

  • The visitor_id column's data type is updated to VARCHAR(128).
  • The event_source_cd column is added, which specifies the source channel for the event.

 

Updates to the CDM

 

In the CDM_OCCURRENCE_DETAIL table, the data type for the occurrence_type_cd column is now VARCHAR(100).

 

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SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

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Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

 

Leader Spring 2026.png

Want to review SAS CI360? G2 is offering a gift card or charitable donation for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

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