BookmarkSubscribeRSS Feed
ECLee_SAS
SAS Employee

Starting with the release for June 25, 2025, SAS Customer Intelligence 360 includes updates to the Unified Data Model (UDM) for schema 18. Schema 18 contains enhancements to support these features:

 

  • New columns to support server-side content delivery
  • Additional information about email tasks
  • Additional information about SMS replies
  • New columns to support contextual information for identities in SMS tasks

 

Updates to the UDM

 

These are updates to the existing tables in the UDM:

 

Table

Updates

IMPRESSION_DELIVERED

IMPRESSION_SPOT_VIEWABLE

SPOT_CLICKED

SPOT_REQUESTED

The request_id column is added.

MD_SPOT

These columns are added:

  • folder_path_nm
  • spot_key
  • location_selector_flg

MD_TASK

The secondary_status column is added.

SMS_MESSAGE_CLICKED

SMS_MESSAGE_DELIVERED

SMS_MESSAGE_FAILED

SMS_MESSAGE_REPLY

SMS_MESSAGE_SEND

SMS_OPTOUT

SMS_OPTOUT_DETAILS

These columns are added:

  • context_type_nm
  • context_val

SMS_MESSAGE_REPLY

The sms_content column is added.

SPOT_REQUESTED

The properties_map_doc column is added.

 

Leader Spring 2026.png

Want to review SAS CI360? G2 is offering a gift card or charitable donation for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

 

Leader Spring 2026.png

Want to review SAS CI360? G2 is offering a gift card or charitable donation for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

Discussion stats
  • 0 replies
  • 2730 views
  • 2 likes
  • 1 in conversation