Revolutionize Your Marketing With Our Advanced Decisioning Capabilities
In today's fast-paced marketing landscape, staying ahead of customer expectations requires data-driven insights, seamless execution, and the agility to optimize in real-time. Our next-generation Decisioning platform within SAS Customer Intelligence 360 (CI360) is designed to simplify and enhance marketing decision-making. With AI-powered insights, pre-configured templates, and an intuitive interface, marketers can focus on strategy and execution rather than technical complexities.
Addressing the Challenges of Traditional Decisioning Solutions
Marketers often struggle with traditional decisioning tools due to their complexity, inefficiency, and lack of real-time adaptability. These systems require extensive manual effort to set up decision flows, manage contact policies across channels, and optimize ongoing campaigns. Additionally, they lack pre-configured templates for common industry use cases such as Next Best Action (NBA), Next Best Offer (NBO), lead scoring, and price scoring, making campaign deployment cumbersome and slow.
Another major hurdle is the lack of a unified customer view, which complicates efforts to manage interactions across multiple channels effectively. Many decisioning tools also blur the lines between marketing and administrative tasks, forcing marketers to manage technical settings beyond their expertise. Making real-time changes to campaigns is difficult, leading to inefficiencies and missed opportunities.
The SAS Customer Intelligence 360 Decisioning Solution: Smarter, Faster, and More Intuitive
To overcome these challenges, SAS has developed a cutting-edge decisioning solution as part of CI360, designed with marketers in mind. Our solution empowers users to create, deploy, and optimize marketing decisions seamlessly. Here’s how:
1.Pre-Configured Templates for Common Use Cases
We provide ready-to-use templates for Next Best Action, Next Best Offer, lead scoring, and price scoring. This allows marketers to launch campaigns quickly without starting from scratch, significantly reducing setup time and ensuring consistency across campaigns.
2. AI-Powered Real-Time Optimization
Our AI-driven insights enable marketers to adjust rules, actions, and attributes dynamically, ensuring campaigns always remain optimized. Real-time arbitration ensures that the best possible action or offer is presented to each customer, improving engagement and conversion rates.
3. User-Friendly, Marketing-Centric Interface
Unlike traditional solutions, our intuitive UI simplifies complex decisioning processes. Marketers can manage contact policies, define decision rules, and optimize strategies with minimal effort, allowing them to focus on creativity and engagement rather than backend configurations.
4. Centralized Library of Reusable Components
With a central repository for reusable components such as contact policies, decision rules, and actions, marketers can ensure consistency across campaigns while reducing duplication of effort. This makes it easier to scale marketing initiatives and adapt quickly to new business needs.
5. Clear Role Segmentation for Improved Workflow Efficiency
Our platform distinguishes between marketing and administrative roles, ensuring that marketers can focus on strategy and execution without dealing with system configurations. Admin users handle technical maintenance, streamlining workflows and reducing operational complexity.
Key Takeaways
- Simplified Decisioning for Marketers – Our platform eliminates the complexity of traditional decisioning solutions with pre-configured templates, a user-friendly interface, and reusable components, allowing marketers to focus on strategy rather than technical execution.
- Refine Your Decisions with Real-Time AI Insights – AI-powered optimization provides actionable insights, allowing marketers to continually refine and improve campaign performance based on real-time data.
- Clear Role Segmentation for Enhanced Focus – By differentiating between marketing and admin roles, we ensure that marketers can dedicate their time to campaign execution while technical users manage system configurations.
The original author of this post is @Tarun_PM
