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SAS Employee

 

From Fragmented to Connected: Conversations with Munvo on Modern Marketing

 

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Modern marketing teams are under growing pressure to deliver seamless, personalized experiences, yet many are held back by fragmented MarTech stacks, siloed data, and disconnected customer journeys. This article introduces a five-part blog series and companion webinar, developed in partnership with Munvo, that explores how organizations can move from complexity to connection. Featuring insights from an in-depth conversation with Shaun Memon of Munvo, the series examines modern marketing platforms, first-party data strategies, cross-channel engagement, and advanced decisioning to help marketers build a more connected, customer-first marketing ecosystem.

 

 

Blog 1: From fragmented to connected: Why modernization matters

 

Struggling with scattered tools and disconnected customer data? In this blog, we explore why many marketing teams are held back by fragmented MarTech stacks and how modern, unified platforms can help you regain control, reduce complexity, and deliver seamless omnichannel experiences.

 

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Blog 2: Maximize the value of your first-party data, no IT required

 

First-party data is the foundation of modern marketing, but many teams struggle to unlock its full value without waiting on IT or wrestling with complex data pipelines. In this blog, we explore why first-party data matters now more than ever and how modern platforms can help marketers activate audiences faster and more efficiently, without moving data into siloed systems.

 

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Blog 3: Deploy offers and activate segments in real time across channels

 

Unlock how real-time segment activation and omnichannel offer deployment can transform your marketing. In this blog, we dive into how SAS® Customer Intelligence 360 lets teams instantly activate audience segments across email, SMS, web, mobile push, and beyond, without manual exports or delays.

 

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Blog 4: Building modern marketing journeys

 

Discover how to design customer journeys that are truly modern, adaptive, and personalized. In this blog, we explore strategies for orchestrating relevant experiences across channels, moving beyond static campaigns to dynamic interactions that respond in real time.

 

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Blog 5: Rethinking how we build modern marketing

 

Marketing success today demands more than tools, it requires a holistic, connected approach to strategy, data, and execution. In this blog, we explore how leading teams break down silos, reimagine their technology stacks, and design marketing systems that support real-time, personalized customer experiences.

 

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Webinar: From Fragmented to Connected - How to Build a Modern Stack

 

Today’s marketing technology landscape includes more than 15,000 tools, making it increasingly difficult for organizations to create a unified, customer-centric ecosystem. Many teams struggle with siloed data, disconnected platforms, and overlapping investments that add complexity instead of value.

 

In this on-demand webinar, experts from Munvo and SAS share practical guidance on how to simplify and modernize your MarTech stack. The session focuses on aligning strategy, process, and technology to transform fragmented tools into a connected, scalable ecosystem that supports meaningful customer experiences.

 

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Find more tutorials on the SAS Users YouTube channel.

 

Leader Spring 2026.png

Want to review SAS CI360? G2 is offering a gift card or charitable donation to One Tree Planted for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Customer Intelligence Learning Subscription (login required)

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

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