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SAS® OnDemand for Academics SAS® Studio Access Issue

Started ‎04-12-2023 by
Modified ‎04-12-2023 by
Views 1,759

Potential issues users may experience when trying to launch SAS® OnDemand for Academics SAS® Studio:

 

  • When the SAS® OnDemand for Academics SAS Studio tab opens there is an error message that states, "Connection Error to Workspace Server...."
  • When the SAS® OnDemand for Academics SAS Studio tab opens the loading gets stuck on a Signing in.... box and does not proceed to the interface.
  • When the SAS® OnDemand for Academics SAS Studio tab opens the page gets stuck at loading the interface.
  • When the SAS® OnDemand for Academics SAS Studio tab opens and then closes abruptly without providing the interface.

If you experience any of the issues listed above, first make sure that you are logging into your SAS OnDemand for Academics Account Dashboard and clicking on Launch next to Code with SAS® Studio so that an additional SAS Studio tab opens in your web browser:

 

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SAS® OnDemand for Academics SAS Studio is not typically accessible without logging into the dashboard first.  If you are logging into the dashboard first and Launching from that page and experiencing an access issue, please try the steps below to hopefully provide a resolution for this:

 

Comments

Thank you for the SAS Studio support for academics, Jen!

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Last update:
‎04-12-2023 05:05 PM
Updated by:
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