Managing Customer Identity Data to Create a Better Customer Journey [SAS Webinar]
On November 10th, SAS recorded a webinar entitled “Managing Customer Identity Data to Create a Better Customer Journey” focused on topics like marketing data management, CDPs (customer data platforms), and downstream implications for analytics.
The over-arching theme of this webinar aimed at sharing perspectives on how:
- Transforming customer identity data into insight comes with great responsibility.
- Brands need to put issues of trust, privacy and transparency at the center of everything they do.
- Those that succeed can create ongoing, personalized and mutually beneficial relationships that are tailored to an individual’s unique technology identity.
Figure 1: Managing Customer Identities
Specifically, it covers:
- The challenges to managing customer identities effectively.
- Ways that brands can collect and manage customer identity data while building trust.
- New use cases we’ll see around customer identity.
- Capabilities needed to preserve, maintain and enhance digital identity.
- How brands effectively build a digital customer identity profile.
Access the on-demand webinar here.
SAS INNOVATE 2024
Registration is open! SAS is returning to Vegas for an AI and analytics experience like no other! Whether you're an executive, manager, end user or SAS partner, SAS Innovate is designed for everyone on your team. Register for just $495 by 12/31/2023.
If you are interested in speaking, there is still time to submit a session idea. More details are posted on the website.
