Ready to make the best decision for every customer interaction? The following SAS Customer Intelligence 360 resources are a good place to start. Whether you're just getting started or want to add new skills, SAS offers a variety of free tutorials and other training options. In this post I’m going to give you an overview how to get access to these learning options.
To access an overview of the free tutorials and training options is just to visit the SAS Learning Center on the website and navigate to the SAS Customer Intelligence 360 section.
Follow the next steps to navigate and find the path to the Learning Centers:
You reached now the main SAS Learn Page.
SAS Learn Page
Learn SAS Customer Intelligence 360
(1) Get started
Click on the “Get started” tile. Or use this link:
On this “Get started” area you can find some “CI360 Overview” videos and the “Learn the Basics” section with a selection of useful links to tutorials.
Click on the “Connect” tile. Or use this link:
If you would like to be a part of the community for SAS Customer Intelligence 360, SAS offers a variety of ways for you to interact with users and experts. You can find the links to the Blogs, Communities and events inside this section or just click here:
Click on the “Tutorials” tile. Or use this link:
Browse the library of free SAS Customer Intelligence 360 tutorials. Learn something new and sharpen your skills. On this page you will find a huge variety of featured tutorials.
You want more tutorials – please use this link to the complete Tutorial Page section inside the Documentation for CI360.
(4) Training Courses
Click on the “Training courses” tile. Or use this link:
SAS offers 3 different eLearning courses for CI360 Discover, Engage or Plan.
All Customer Intelligence Trainings can also be found on the Training Page
Click on the “Documentation” tile. Or use this link:
Find user's guides and other technical documentation for SAS Customer Intelligence 360.
Enter Access Key - or contact SAS Technical Support
Please note: The documentation is for SAS Customers only and you need an access key to open the documentation page.
Customers can get the access key from Technical Support. They will verify that they are a customer and then provide the key. When you try to access the documentation from the web, the Enter Access Key pop-up window displays. That pop-up window includes a link to Tech Support link.
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